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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Order but it's easy to get reimbursed. To find the returned package that take more time. Always write them. So do not give up if they do not repay you
Ottimo prodotto. Ben confezionato e arrivato nei tempi previsti. Non l'ho ancora provato ma la qualità mi sembra buona. Spero che l'attacco sia quello giusto ma se così non fosse sarebbe solo colpa mia che non ho controllato bene. In sostanza un' esperienza positiva.
All the orders that were placed were delivered on time, the products were well packed in a professional manner. The items are of high quality and materials. They are very comparable to the ones that are available at the high-end stores around.
My inquiries were responded to in a timely manner and resolved appropriately. I was charged COD by the courier company and LightInThe Box refunded every cent of the charges back to me on both occasions.
I will gladly recommend LightInTheBox to friends, family, colleagues and even my adversaries (lol).
Good job guys and thank you for the excellent services and products.
Добрый день! Заказывала кроссовки для танцев и кофточку, качество того и другого отличное. Не порадовала только доставка -1,5 месяца
Ho ricevuto l ordine nei tempi previsti
I capi sono di ottima fattura
Le taglie sono un po piccole
Davvero ottimo in tutto, ho comprato un sottogonna da sposa. Meglio delle mie aspettative grazie!
The brush was brilliant does not shed bristles and creates even coverage and uses less product. Great bargain.
Thank you
This site is easy to use, reliable, and has nice styles and good quality for a good price.
Le produit: caméra de recul avec tous ses accessoires est d'une qualité exemplaire.
Le service suivi commande et livraison est très complet.
Satisfaction garantie.
Articulo en perfecto estado, todo correcto y funcionamiento muy bueno
Magnifique robe taille un peu grand mais sublime réception un peu longue et 28 de frais de douane à payer en plus mais rembourser par Lightinthebox si vous prenez l'assurance
I order 10 flask from lightin box. The prices were totally amazing. Very cheap, but the flask look as if I pay 20-30 dollars for it. The shipment was on time. The seller answer any questions that I had in a timely fashion. I would recommend them to anyone!
I buy my wigs at LightInTheBox and am very satisfied about the price/quality ratio. For a wig lover like me, there are wigs in all kinds, colours and measurements. The wigs are very comfortable and ready to wear. Great service & customer care (questions are answered within 24 hours) and rapid delivery. Very satisfied and a loyal (slightly addicted) customer;-)
Thank you for keeping your word on the quality and delivery of this watch. All the way to Kenya East africa.
Hakuna Matata
Assortment of products, good prices and good quality!
прозрачнее чем на фото, и клетка меньше, в остальном хорошо
TS Couture® Cocktail Party / Dress - Black Plus Sizes / Petite A-line Cowl Knee-length Taffeta
May 02,2016
After a lengthy delay with Portuguese customs, I was delighted when my dress finally arrived.
I ordered a US size 10\UK size 14\EU 40 as per the sizing charts stating my correct measurements, I usually wear a US size 6-8\UK size 10-12\EU 36-38.
The dress itself came well wrapped and after a steam iron I'm sure all the wrinkles will drop out.
As I am longer in the leg and shorter in the body, I was expecting the bodice part of the dress to need a little adjusting, however due to the cowl neckline and the fact that the taffeta outer layer of dress is not attached to the inner bodice, this is something I can easily remedy myself without the need of a dressmaker.
The only SMALL bug bear with this dress is that the pockets are not of equal length on both sides. One is much deeper than the other. However, as I do not intend to walk around in this dress with my hands in my pockets it is something easily overlooked and forgiven.
Overall, very pleased with this dress.
Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members