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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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I have known the website because I needed things for the wedding. I got there my gloves, a pair of shoes, favor bags and other things; everything has arrived in time and with the duty and taxes insurance they refound me the extra money given to the courier. I think they have a good communication with the customers and easily you solve your problems. Very raccomended.
LightInTheBox is the place I go for that one of a kind item. I also find my specialty items at great prices. Recently I ordered a Wall Sticker (Romantic Sunset Landscape Cherry Tree) 3D Fake Window Sticker to use as a fake window for a prop wall in a musical theater production. We did have to pay extra for faster delivery but the base price was the best on the internet so we didn't mind. The delivery was quick and the product was beautiful. It worked great.
Solo hubo un pequeño problema, y es que pague gastos de aduana
LES COMUNICO QUE DE AHORA EN ADELANTE LOS PRODUCTOS COMPRADOS POR MI, SERÁN DEVUELTOS PUES NO PUEDO PAGAR LA TASA QUE ACÁ ME COBRAN. ME SALE MENOS SI LOS COMPRAR ACA. ES UNA LASTIMA PUES LO QUE COMPRE REALMENTE ME HACIA FALTA, PERO BUENO NO SE PUEDE
POR LO TANTO LES PIDO ENCARECIDAMENTE QUE SE ME REEMBOLSE EL COSTO DE LOS PRODUCTOS DEVUELTOS.
ESPERANDO ENTIENDAN MI SITUACIÓN Y PODER LLEGAR A UN ARREGLO SATISFACTORIO PARA MI, SALUDO ATTE. MARIA GRECO
Comprei um celular da marca Doogee, foi um doogee dg800, produto excelente e muito barato, a entrega não demorou muito e valeu a pena.
Clothin Multifunctional Backpack for Hiking Camping Survival Black Camouflage Khaki Army Green Nylon Oxford
May 24,2016
A very well made piece of equipment. It has plenty of room for all my survival gear for when I am out using my ATV. I have placed my first aid kit in the removable part of the pack so that I can just grab it if necessary.
The two small side pouched will hold large bottles of water.
Goods reached 11 days, ordered for his wife a purse - excellent quality, very satisfied. Thank you for the excellent work and store high-quality goods!
OK... This is my "third" review on "light In The Box". The reason why I have posted two already is because I wanted everyone to see exactly what progresses have been made on behalf of light in the box in regards to my parcel being lost. As I mentioned on my other review that the company were good at sending me catalogues, offers & even giving me websites to get onto for me to write 5 STAR review for them & in return they would send me a gift... Well I have said all that & more in my other two reviews & I have now inquired on the whereabouts of my "lost" parcel & the postal company have told me that there was an "alert" & the parcel has been sent back to "LIGHTINTHEBOX". Well... they wont answer me on giving me a refund as I have in that parcel a total of $30. It may not be much but they should keep to their contract on sending the item or refund the money AS THEY SAY THEY DO! Well... I come across SITE JABBER because lightinthebox wanted me to give them a 5STAR review... so reality is... BE VERY CAREFUL GUYS! You may be "lucky" in getting what you want with one order but with the next (like what happened with me) you may get ripped off by these guys!
Nice watch. I received in perfect condition. The delivery was on time as well.
I bought my wedding dress from lightinthebox and couple of evening dresses... The fabric quality is really great and excatly as the pic. I rocommend this website.
Today I received a beautiful commodity from the famous lightinthebox website which
The most important advantages
Lightness size, portability and installation, design simplicity, and affordability for all users
Produit de qualité. Bonne protection solaire. Livraison assez rapide. Je recommande
Produits de qualité, simple d'utilisation. Soigneusement emballer avec notice en anglais.
La société qui le diffuse remplis bien son engagement concernant les données du produits sur son site, les délais de livraison sont respecté. La seule option négative est le prix que demande DHL pour le transport!
Je vous recommande ce produit et la société qui le distribue
Ogni ordine è sempre arrivato puntuale e il prodotto ha sempre rispecchiato la qualità che contraddistingue questa società!
Globalement très satisfait /
100% des articles commandés reçus /
99% des articles commandés conformes à la commande /
Vendeurs honnêtes - bon dialogue avec ceux-ci en cas de "problème(s)" /
Seul "défaut": ETRE TRES PATIENT! Mais les articles arrivent toujours.
Vestido com boa qualidade, conforme a descrição. Adorei
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members