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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
This summary is generated by AI, based on text from customer reviews
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I am so happy with my corsett. It fits perfectly, just be sure to get accurate measurements before you order. I will be wearing my new corsett on my wedding day in a few weeks!
This oval make up brush looks so pretty and even using it gives you the most flawless look ever.
I love using and ordering from this company. The prices are affordable, the quality of the products/items that I ordered are very good, lots of selections, fast shipments, easy to talk to customer service thru email, they reply fast. Most importantly they give coupons thru your email and also you can get it from google just type in light in the box coupons. I'm ordering more from this website.
I love my shoes. They arrived a week before they were supposed to and there was no damage to the shoes or packing.
I bought some clothes from this website and I'm really satisfied. The quality and the colors are the same as the picture on the web. The delivery arrived on time! Really good!
Having bought a few times from this site I would recommend it and have done so. Quality of goods I have bought has been good and excellent value for money.
Lightinthebox is betrouwbaar en snel, altijd goed zaken doen met hen, voordelig.
Mijn zwembroek was iets te klein, maar dat is mijn eigen schuld.
Wel heel mooi.
LITB always provide high quality services with great packaging and delivery service. Highly recommended especially for smartphone purchases.
The bulbs fitted and worked perfectly. They were used to convert a Jayco Caravan from Halogen & incandescent to LED. All internal lights were changed for AUD 46, so I am very happy with the transaction overall. The delivery was by "super saver" free of charge, but very slow, it took a month.
He comprado algunas veces en light un the box y la recomiendo es una muy buena página con excelentes precios y productos de buena calidad, nunca he tenido problemas y los productos han llegado en el plazo establecido por la tienda
Es muy seguro los pedidos me llegan siempre hay lo que busques en la página muy muy feliz de comprar graciad
J'ai toujours commandé sur LIGHTINTHEBOX et je n'ai jamais eu de problèmes. Des fois, j'ai la taxe à payer mais LIGHTINTHEBOX me rembourse très rapidement. La livraison peut être longue mais ma dernière commande a pris seulement 1 semaine. Je suis très contente de ce site.
A empresa é muito séria e os produtos são de qualidade. Entrega monitorada e no tempo descrito.
I ordered from LightInTheBox a cable for my camera. It arrived in time and it works perfectly. The price, including shipping, was less than what I could find in a store.
Consegna veloce ottimo tablet lo consiglio
I really like this online store, it's really easy to make purchases in thus website. I recomended this online store to my family and they like it.
Ordered from italy, the shipment was very very fast and the item perfect, like in the website photo.
A very good site, fast answer to question and link to follow for every problem.
When the item is arrived i had to pay extra money, but i did the insurance for duty tax and Lightinthebox refund me immediatly the next day. Great.
Daniel
Lightinthebox is very reliable. There are some great products for very cheap. I have a lot to buy on the site. And I've gotten everything unbroken and beautiful. Sometimes you have to wait a long time but sometimes I already at your door after a week. The wait is well worth it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members