On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
LOS PRODUCTOS DE LENCERÍA SON VAPOROSOS, BONITOS Y LUCEN MUY BIEN... ESTOY FELIZ CON MI COMPRA! EL TIEMPO DE ENVÍO FUE ADECUADO A LO ESPERADO Y EL MENSAJERO MUY AMABLE!
Real tough and sturdy, i definitly enjoy this thing. Has a nice weight to it if that matters to you.
Excelente, muy linda la bota, ahora pedire otro calzado. Gracias
Light in the box é sensasional, alem doamprecos imbativeis, variedade nos produtos o envio é muito rapido. O unico i coveniente é a alfengeda brasileira que demora maos de 30 dias pea liberar o pedido. Mas no geral vale a pena.
I had a really nice experience in this cyber shop, the service was the same that they offered me and the products that I bought, has an amazing quality. I´m so satisfied with it, I would shop in there again whithout thinking twice.
Sva roba Vam je savršenog kvaliteta, usluga odlična, kao i komunakacija, što se tiče isporuke ide sa malim zakašnjenjem ali razlog je naša carina. Sve u svemu odlična saradnja.
Ce site est idéal pour trouver des pièces fashion, à la mode et bien finies.
Je le recommande à tous!
Mon site chouchou, je ne m'en passe plus, il y a de bonnes affaires sur bon nombre de choses, je conseille vivement de visiter
I placed a few orders on this website, most of them were jewelry. Prices were great for the items which look very nice and more expensive than I paid for.
Delivery was free, though it took some time, but it's OK.
I am retired having a very limited budget, and I am glad that I have the opportunity to buy very nice inexpensive gifts for my grandkids on this website.
Thank you!
Great fishing products, can't wait to try them out and catch some fish
I always use this app/ businesses website, everyday I check in to see what other fantastic new stuff has been put on the catch my eye.
Franchement c'est un site super qui permet à tout le monde de pouvoir se faire plaisir en achetant de beau objet.
I purchased a pair of shoes from this site, they are true to the picture and very comfortable to wear!
Everything is great quality, great prices, with lots and lots of different items to choose from! I came to the website looking for an IPad cord and haven't stopped shopping since! They give great rewards for buying and even give out a free wheel of cash and free gifts depending on how much money you spend. I think it's a top quality website and I highly recommend it to anyone!
Esto muy sastifecho por mi nueva camisa, eh recomendado esta pagina a todos mis amigos, por la rapidez y confianza que tengo al comprar en lightinthebox
I was somewhat skeptical as the price was most reasonable and it was my first order. However, the padded biker shorts ordered were exactly as described, very good quality and reception within 3 weeks. I would not hesitate to recommend Light In the Box.
I placed an order for two dresses a petticoat and a skirt. These were all retro style dresses and skirts and were ordered a week prior to my Dad's 90th Birthday Celebration. Not only did they arrive in time but they were packaged beautifully and everything fit perfectly. I ordered my size based on my measurements and their size guide and it couldn't have been better. The items were first quality and just as pictured and described on the website. I highly recommend shopping with Light in A Box. You will be so pleased. OH! The pricing is outstanding. You will find the same items on line for 3,4 even 5 times more! Give Light In The Box a try.
Reçu rapidement, mis a part les frais de douanes très content de mon achat...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members