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LightInTheBox

4.1

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From the business

LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.


lightinthebox.com
Founded in 2007
singapore, Singapore, China
+1482
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LightInTheBox Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Colombia
1 review
0 helpful votes
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Buen producto, buena relacion costo - rendimiento, me llego a los 18 dias, debido a tramites aduaneros en guayaquil

Date of experience: June 21, 2016
Brazil
1 review
0 helpful votes
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Os produtos acabam demorando um pouco a chegar, mas creio que é por causa da distância. Adorei tudo o que comprei no site até agora. Produtos com um preço ótimo e de boa qualidade. Vale a pena a espera.

Date of experience: June 21, 2016
Uruguay
1 review
0 helpful votes
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Perfect blouse
June 22, 2016

Me encantó la camisa. Mejor que en la foto. Talle perfecto

Date of experience: June 21, 2016
Italy
1 review
0 helpful votes
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Great
June 22, 2016

Not really understood how it works, but what I bought has arrived.

Date of experience: June 21, 2016
Canada
1 review
0 helpful votes
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Nice!
June 22, 2016

Très beau! La taille correspond exactement a la taille de mes vêtements.

Date of experience: June 21, 2016
Brazil
1 review
0 helpful votes
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Compro a muitos anos neste site e nunca tive problema, os produtos são muito bons a qualidade melhor do que eu esperava e o atendimento do SAC é excelente!

Date of experience: June 21, 2016
Italy
1 review
0 helpful votes
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Super
June 22, 2016

Vorrei dare più di 5 stelle! Scarpe veramente molto belle, fatte bene, la suola è bella comoda. Le ho prese in colore argento.
Sono comodissime e vestono il 37 perfettamente

Date of experience: June 21, 2016
Austria
1 review
0 helpful votes
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Guter SHOP
June 22, 2016

Ich bin immer sehr zufrieden, Artikel entsprechen den Beschreibungen, und die Lieferung ist auch zufriedenstellend. Werde immer wieder gern bestellen.
Die roten Schuhe sind angenehm zu tragen und schauen schick aus.

Date of experience: June 21, 2016
France
1 review
0 helpful votes
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No problem
June 22, 2016

My order was traited really quickly.
Only the delay to receive it was more than 10 days but it's clearly written when I order so there was no problem.
I will recommand this site.

Date of experience: June 21, 2016
RU
1 review
0 helpful votes
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Very nice lamp with warm lighting. It is perfect for retro lampshade

Date of experience: June 21, 2016
Seychelles
1 review
0 helpful votes
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Serving sets wedding cake knife which we have personalised our name on it look splendid indeed. The handle is cover with beautiful decoration of flowers making it very elegant just perfect for wedding. Its really amazing.

Date of experience: June 21, 2016
Denmark
2 reviews
0 helpful votes
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I dont have to much time to o around and shopping, so miniinthebox are just perfect for me...

Date of experience: June 21, 2016
RU
1 review
0 helpful votes
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Фонарик LED
June 22, 2016

Получил фонарик! Очень доволен, корпус целый, линза цела. Светит даже лучше чем думал. Доволен всем. Спасибо!

Date of experience: June 21, 2016
Italy
1 review
0 helpful votes
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Fantastico!
June 22, 2016

Spedizione espressa in 4 giorni, merce di ottima qualità e servizio clienti tempestivo ed efficiente!

Date of experience: June 21, 2016
Mexico
1 review
0 helpful votes
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Recensione
June 22, 2016

Prodotti buoni servizio clienti eccellente

Date of experience: June 21, 2016
Italy
1 review
0 helpful votes
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Ottimo Prodotto
June 22, 2016

Prodotto Conforme alla descrizione.
Protezione in silicone trasparente
Luce uniforme e continua
Led Tutti funzionanti.
Nota negativa 35gg per la consegna
Avendo acquistato lampadine, la confezione doveva essere bene protetta per salvaguardarne il contenuto, mentre ho ricevuto la Confezione danneggiata e imballata senza protezione.

Date of experience: June 21, 2016
Italy
1 review
0 helpful votes
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The site Light in The box is super! I bought two cerimony dresses... Very cool! I'll buy again!

Date of experience: June 21, 2016
Ohio
1 review
0 helpful votes
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We found this company's website looking for a very specific product - a set of three prints on canvas depicting wine poured in wine glasses. We needed something bright and fun. Not only was this one of the few places we could find that carried such artwork, it is the only one whose prints in this theme were bright and colorful. They also had a reasonable price compared to competitors. Shipping was fast and customer service was excellent.

Date of experience: June 21, 2016
Spain
1 review
0 helpful votes
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EXCELENTE VENDEDOR.
June 22, 2016

Siempre que he comprado en esta tienda todo salió muy bien, por eso sigo comprando en ella y la aconsejo a mis amigos.

Date of experience: June 21, 2016
NL
2 reviews
0 helpful votes
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A very good service, very good delivery times. Quality is good.

Date of experience: June 21, 2016