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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Buen producto, buena relacion costo - rendimiento, me llego a los 18 dias, debido a tramites aduaneros en guayaquil
Os produtos acabam demorando um pouco a chegar, mas creio que é por causa da distância. Adorei tudo o que comprei no site até agora. Produtos com um preço ótimo e de boa qualidade. Vale a pena a espera.
Compro a muitos anos neste site e nunca tive problema, os produtos são muito bons a qualidade melhor do que eu esperava e o atendimento do SAC é excelente!
Vorrei dare più di 5 stelle! Scarpe veramente molto belle, fatte bene, la suola è bella comoda. Le ho prese in colore argento.
Sono comodissime e vestono il 37 perfettamente
Ich bin immer sehr zufrieden, Artikel entsprechen den Beschreibungen, und die Lieferung ist auch zufriedenstellend. Werde immer wieder gern bestellen.
Die roten Schuhe sind angenehm zu tragen und schauen schick aus.
My order was traited really quickly.
Only the delay to receive it was more than 10 days but it's clearly written when I order so there was no problem.
I will recommand this site.
Very nice lamp with warm lighting. It is perfect for retro lampshade
Serving sets wedding cake knife which we have personalised our name on it look splendid indeed. The handle is cover with beautiful decoration of flowers making it very elegant just perfect for wedding. Its really amazing.
I dont have to much time to o around and shopping, so miniinthebox are just perfect for me...
Получил фонарик! Очень доволен, корпус целый, линза цела. Светит даже лучше чем думал. Доволен всем. Спасибо!
Spedizione espressa in 4 giorni, merce di ottima qualità e servizio clienti tempestivo ed efficiente!
Prodotti buoni servizio clienti eccellente
Prodotto Conforme alla descrizione.
Protezione in silicone trasparente
Luce uniforme e continua
Led Tutti funzionanti.
Nota negativa 35gg per la consegna
Avendo acquistato lampadine, la confezione doveva essere bene protetta per salvaguardarne il contenuto, mentre ho ricevuto la Confezione danneggiata e imballata senza protezione.
The site Light in The box is super! I bought two cerimony dresses... Very cool! I'll buy again!
We found this company's website looking for a very specific product - a set of three prints on canvas depicting wine poured in wine glasses. We needed something bright and fun. Not only was this one of the few places we could find that carried such artwork, it is the only one whose prints in this theme were bright and colorful. They also had a reasonable price compared to competitors. Shipping was fast and customer service was excellent.
Siempre que he comprado en esta tienda todo salió muy bien, por eso sigo comprando en ella y la aconsejo a mis amigos.
A very good service, very good delivery times. Quality is good.
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.

