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LightInTheBox

4.1

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From the business

LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.


lightinthebox.com
Founded in 2007
singapore, Singapore, China
+1482
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LightInTheBox Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
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Excelente pagina
June 22, 2016

Agradezco la atención su página es excelente lastima que no todos los vendedores se comprometan

Date of experience: June 21, 2016
North Carolina
1 review
0 helpful votes
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What a great site
June 22, 2016

The painting I ordered was not only a great price but absolutely lovely! I can't stop looking at it. I wish I could thank the artist in person. I have 4 orders yet to come... can't wait!

Date of experience: June 21, 2016
Peru
2 reviews
2 helpful votes
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Es maravilloso una joya elegante y de gran gusto,
Definitivamente lo volveria a comprar lo recomiendo
Gracias Lightin thebox tienen grandes y maravillosos productos que definitivamenete volveria a buscar lo que necesito en Ustedes

Date of experience: June 21, 2016
Mexico
1 review
0 helpful votes
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Excelent website
June 22, 2016

Quality and service es are very good. Time of delivery is on time

Date of experience: June 21, 2016
NL
1 review
0 helpful votes
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Ik vind het de beste online site die ik heb gezienin Nederland zijn de schoenen 190 euro en bij LightInTheBox 73 euro en dan zit er al verzendkosten bij. Dus voor mij de goedkoopste.

Date of experience: June 21, 2016
Germany
1 review
0 helpful votes
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Excellent!
June 22, 2016

Schickes Teil und perfekter Ablauf. Meine Frau war richtig begeistert. Und mir hat es echtgut gefallen. Guter Schnitt und ein toller Tragekomfort.
Ein echt scharfes und schickes Teil. Meiner Frau und mir hat es richtiggut gefallen. Gute Verarbeitung und perfektePassform und Sitz.

Date of experience: June 21, 2016
France
1 review
0 helpful votes
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I discovered the site searching a product on the internet a few years ago. After a short hesitation time, I bought a small product for testing the process.

Today, i am a regular customer

Date of experience: June 21, 2016
Mexico
1 review
0 helpful votes
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The product was on time and in excellent conditions, well packed. Everything included. Will buy again.

Date of experience: June 21, 2016
GB
2 reviews
0 helpful votes
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Great
June 22, 2016

I have ordered a couple of times with Light in the box and I've been satisfied with their services!

Date of experience: June 21, 2016
GB
1 review
0 helpful votes
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The items are exactly what I expected! I am over the moon with them and I can't wait to keep ordering more

Date of experience: June 21, 2016
Colombia
1 review
0 helpful votes
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Wa$#*!ape
June 22, 2016

Son muy lindas, me llegaron en motivo navideños, vienen 10 por paquetico, el precio excelente, tiene buen precio, para ver 10 unidades

Date of experience: June 21, 2016
Mexico
1 review
0 helpful votes
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Exelente
June 22, 2016

Exelente producto altamente recomendable

Date of experience: June 21, 2016
Mexico
1 review
0 helpful votes
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Excelente producto y de buena calidad, los terminados son buenos; Estoy muy conforme con el producto porque corresponde a lo que ofrecen.

Date of experience: June 21, 2016
GB
1 review
0 helpful votes
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Very happy
June 22, 2016

Fast shipping, and overall very happy with my product.

Date of experience: June 21, 2016
Germany
2 reviews
0 helpful votes
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Excelente Herrenarmbanduhr (auch für Damen geeignet).
Edles Design, gute Verarbeitung.
5 Sterne

Date of experience: June 21, 2016
RU
1 review
0 helpful votes
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LightInTheBox.com
June 22, 2016

Всегда, все соответствует описанию, продавцы честные. Всем рекомендую.

Date of experience: June 21, 2016
Kentucky
1 review
0 helpful votes
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PRETTY DECENT
June 22, 2016

Shipping was pretty fast for this item, however, we have not received the very first item we ordered and it has been over a month and a half. They say they will fix this, we have yet to see that though.

Date of experience: June 21, 2016
Colombia
1 review
0 helpful votes
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Feliz con mi producto. Y la calidad como la. Esperaba. Gracias.

Date of experience: June 21, 2016
Canada
1 review
0 helpful votes
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My Review
June 22, 2016

The order was for replacement cases for Aftermarket PS3 controllers sold on the site, modified can be used for original PS3. My review was sweet and simple

"arrived as ordered and in the timeframe advertised AWESOME will be ordering more in the future "

Date of experience: June 21, 2016
Brazil
1 review
0 helpful votes
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Amei recomendo
June 22, 2016

Sempre compro pelo lightinthebox e as coisas chegam tudo certo e são otimas! Recomendo para todo mundo.

Date of experience: June 21, 2016