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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Very good at communication and and see all the questions Plus sort the problems out quickly I love the all my goods that one dress was too small and one was different colour this sort it out for me very nicely
Tenho comprado alguma coisa, embora o preço não seja dos mais baratos, pois gosto dos produtos. Mas se há algum problema, devolvem a importância, e com a Alfândega, pagam o montante, o que é muito bom.
Place a £56 pound order nearly two weeks ago four dresses they havnt arrived at all, contacted PayPal for a refund. Then I realize I've tried to buy a memory SD card from same site neither did that arrive either, this company are fraudulent and should be stopped.
Thanks for nothing light in the box your not lighting my box at all
La parrucca e veramente molto bella... grazie. E stata fatta proprio bene di capelli di buona qualità... spedizione e stato preciso...
I love these fidget spinners. Their metal, they balance very well. The kids love them as well. They are very well made.
The laser far exceeded my expectations. It was far reaching, well constructed, and a pleasure to use.
Podem comprar que e muito bom este site, recomendo a todos.
Vendedores atenciosos e site confiavel.
Material chega rapido
Material com qualidade
Normally it is so hard to shop from a foreign site. But THIS IS AMAZING! Easy to find what you're looking for, cheapest prices and highest quality products!
Je connais ce site depuis quelques mois, et je suis satisfait des achats que j'ai fait à prix très intéressants. Je le recommande chaudement.
Recently i have purchased xiami fitness tracker in the flash sale. Wonderful discount comparing with other online sites. Strongly recommend to purchase the items from LightinThe\boix. Com.
Pedi um pincel para base, a principio fiquei com um certo receio de não chegar, pois nunca tinha feito nenhuma compra neste site, mas o meu produto chegou certinho e rápido (em outros sites que eu costumava comprar demorava muito, e as vezes nem chegava) e gostei bastante pois ele é de uma ótima qualidade.
Já recomendei para minhas amigas esse site, pois tive uma boa experiencia!
Il corriere è arrivato puntuale oggi pomeriggio alle 15:30 mi avevano avvisato telefonicamente stamattina alle 8:30 che sarebbe passato prima delle 16; personale DHL davvero gentilissimo. Pacchetto ben imballato. Prodotto conforme se non superiore alle aspettative e lo sto già utilizzando con soddisfazione. Servizio clienti LightInTheBox davvero super raccomandabile per cortesia, puntualità e correttezza. Certamente continuerò ad acquistare da voi. Grazie di tutto. Fatemi sapere come stanno andando le cose per il discorso "dazi doganali". Grazie.
Kocht een Micro SD Kaart USB 2.0 Kaartlezer. Snelle levering en top artikel. Mooi design en usb is beschermd door dop. Kan het iedereen aanraden. Is zeker steviger dan werken met een kaartje waar je de micro sd kaart moet in plaatsen.
Todos los pedidos que he realizado con esta pagina han sido tal como los pedi, nunca me han combrado taxes, y los productos siempre me han llegado en perfectas condiciones. Si he necesitado ayuda siempre las resuelven en muy poco tiempo. Ya he realizado varios pedidos y he quedado muy contenta con todos! Super recomendada la pagina. Los pagos los he realizado con mi tarjeta de credito y nunca me han ocurrido problemas con esto.
Num todo é bom, más os produtos teriam que ser mais bem explicados quanto a seu uso e características em geral, e já que estamos no brasil nada mais justo de explicações e manuais em português.
Exelente qualidade preco e falta rapidez no envio. Cliente habitual pena terem subido muito os preços
Surtout ne leur faite pas confiance. Les délais de livraison ne sont pas respectési. Les articles commandés ne sont jamais livrés ou ne correspondent pas à ceux commandés. C'est est de l arnaqué pure et simple car aucun recours légale le site est en Chine et le service client pour la France est en Belgique.
Cher Stéphane,
C'est le superviseur Fabio. Je me réfléchis vraiment pour votre cas. J'aimerais vous aider et je vous ai soulevé ce billet, s'il vous plait suivraz-vous? https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=16365242
Merci beaucoup.
Ho acquistato i meccanismi per far rivivere un orologio da muro che un'amica regalò a mia moglie diversi anni or sono e ci sono riuscito; funziona alla perfezione. Il meccanismo silenzioso, la lancetta dei secondi si muove di continuo e non a scatti e l'installazione è rapida grazie agli accessori contenuti nella confezione. Ne ho presi 2 in vista di trovare un po' di tempo per costruire un orologio da muro utilizzando x es una foto dei miei figli.
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.


Dear Emma,
This is supervisor Fabio. I am very sorry for your case. I would like to help and I have raised this ticket for you, please will you follow up? https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=16365310
Thank you very much.