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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Increible excelente pagina 100% recomedable comprar, los productos que compre llegaron muy rapido. Gracias LighIntthebox.com!
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All articles that I ordered from Lightinthebox are both good quality and reasonably priced... EXCEPT the jackets. I have bought probably 6 jackets, hoping to get one that fits and all (max size 2XX) were way too small. I am not a giant, just average large. And NOTHING would fit. I really would like to get a refund for these UNWORN jackets.
LightIn TheBox is a great place to shop. I bought these awesome peel off nail tapes and they are the best invention ever! They came quickly and worked perfectly. Thanks LightIn TheBox!
Produtos de otima qualidade, agilidade na entrega, facilidade grande no contato com a empresa, recomendo a todos
Es la primera vez que hago una compra aquí y tuve una excelente experiencia, fácil de hacerlo, excelente precio, buena comunicación, rapidez en el envío, bien empacado y buen producto
Recomendable 100%
Os quadros chegaram na perfeição, as cores são fabulosas e os quadros são perfeitos! Ainda mais bonitos que na imagem! Excelente experiência, para repetir sem dúvida!
Отличный парик. Полностью соответствует описанию. Длительность доставки около месяца. Осталась очень довольна.
Loved the green corset. Looks just like the picture fits great. The lace underwear are gorgeous but ran smaller than expected.
Довго вибирав смартфон, хотів взяти Мі5s але взяв remdi 4x і не розчарувався. Телефони бомба, все літає на ура, батарея буде спокійно жити 2-3 дня при досить високій нагрузці. За таку ціну кращого варіанту не знайти. Рекомендую!
Great experience, wish the shipping was a little quicker. Bur overall it was great.
The packaging was good, everything arrived in good condition.
Olá pessoal sempre compro na LightinTheBox e sempre sou bem atendido, as mercadorias vieram todas de acordo com o pedido feito, estou muito satisfeito. Recomendo, podem comprar sem medo.
Meu cartao sd chegou muito rapido e fucional entrega sem problemase sem alfandega ainda veio com um adaptador de oferta 5 estrelas
Een betrouwbare company met heel veel mooie spullenls je nemaal iets gevonden heb op de site, blijf jr zoeken
I long searched a commodity at good price. The most subzero and acceptable price appeared on LightInTheBox. Bought a few commodities, got new, now I order again. Only delivery for them долше ordinary.
I recommend.
It was my first purchase and I'm very happy. Fast times, great communication with the customer, I would say impeccable. They are great prerogatives to improve and win their business in a highly dynamic global market.
Many people will say not to trust a company from China, but I am really impressed with Light in the Box. I ordered my wedding shoes from them and absolutely loved them. I have yet to try other products, but they seem to be legitimate and trustworthy. Also, the shipping time did not take that long, maybe about 2 weeks after placing order, I received my product.
Perfetto molto bello e sexy consigliato abbigliamento di buon tessuto occhio alle misure Sito veloce e pacco arrivato in perfette condizione e in tempo
Some nice pieces. At times the delivery has been fast, and when it hasn't Customer Service has make things right
Minha compra demorou um pouco mais que o prazo, mas chegou tudo em ordem como descrito no anúncio. Produtos de boa qualidade. Recomento.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This is Customer Service Supervisor from Lightinthebox. I am glad to help. After review your case, I had conducted ticket ID=16385914# in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touch with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.