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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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A melhor parte da empresa é que tem um suporte rápido com nenhum e qualquer tipo de atraso sem amei e vou comprar nela para sempre
Best china site in the world!
Cellphones, drones and other eletronics... Fast shipping and arrive
Thanks!
Great service. Excellent experience on my order **************. Fast shipping and very good price.
ES UNA PAGINA WEB EXCELENTE MI PEDIDO SE REALIZO TAL CUAL ME LO EXPLICARON TODO MUY SEGURO Y CONFIABLE AÑADIENDO QUE SON PRODUCTOS DE BUENA CALIDAD, TODO ESTO HACE QUE COMO USUARIO SIGAS RECOMENDADO Y COMPRANDO PRODUCTOS EN LIGHTLN THEBOX.
SALUDOS Y FELICITACIONES DESDE MÉXICO.
Otimo siteompras, mpretm promocoes e sempre que preciso, tenho duvidas respondem rapidamente aos emails que mando.
Varias cosas que he comprado las recibí perfectamente en un plazo adecuado y sin ningún problema.
Mucha variedad de artículos de todo tipo para elegir tu compra, hay casi todo lo que puedas imaginar
A LightInTheBox é uma ótima loja para adquirir os melhores produtos com preços acessíveis e rápida entrega. Obrigado LightInTheBox
This site takes care of its customers! I once had a problem of order gone missing so I wrote to their customer Service. Their response was prompt and my issue was resolved in GOOD TIME. All the while, our correspondence was polite and I didn't hint any annoyance or boredom on their part It was certainly a very good experience for me. I highly recommend this website to anyone.
Client depuis plus de dix ans avec un millier de commande à mon actif, tout c'est toujours bien déroulé, je continue de commander régulièrement en plus je trouve quelque chose non disponible en France...!
I have bought a few goods (mobile phones, electronic gadgets and a few other stuff) at this website, and things have always been fine. Things went stellar when I had to use the tax and duty insurance, the response was prompt and it was quickier and easier than what I expected. I recommend it a lot if you are buying products of a higher value, be sure to add the insurance, it is worth it and their service is exceptional!
This site has not been disappointing always quick to respond to my orders and they make sure i get my delivery well on time, and i am still amazed how cheap their products are, yet with quality. I love shopping with lightinthebox.com and i have referred more people to use for shopping.
I have been purchasing from LightInTheBox a lot lately! The products are of great quality, their services are great and helpful and the delivery is speedy. I highly recommend this company. Happy, happy customer.
I received the products in expected time and in good condition
Packaging also very good.
I will definitely order more items from LightInTheBox Portal.
Overall, I am highly satisfied with them
Of all the web shops I use, Lightinthebox is the one I'm most satisfied with. It is the best ratio between price and quality and the fast delivery is a great plus!
I recommend it!
Really 5 stars from who? Biggest load of crap ever! I ordered a childs present for a birthday l paid 80 euro for the thing shipping included then it was supposed to be delivered today by DHL and I had to pay a customs fee of 30 euro so I paid it online and do you know where my parcel is now? Its in freaking Morocco! This site is a total scam thats 110 euro I wont get back and have nothing to show for and DHL wont reimburse the customs fees either, I dont recommend this place to anyone unless they like throwing money away. Steer clear.
Recommended for those who can wait the delivery time and appreciate low-cost products with good quality.
If you know what you want and are able to evaluate the wide variety of products, you usually find what you are looking for. Note that ordering clothes might require more effort as you need to check the sizes correctly usually by taking measures.
Ce site propose des articles de qualité à des prix très compétitifs. Site très réactif qui répond très rapidement aux questions. Seul bémol, La réception est longue.
Fiz a compra de um smartphone e em menos de 1 mês recebi ele aqui no Brasil. O produto veio bem embalado e chegou sem nenhum problema.
Ayant acheté plusieurs caméras de surveillance IP à un prix très compétitif, je suis parvenue sans connaissances en informatique à les installer en wifi sur mon ordinateur
Et mon smartphone. Les notices de mise en service étaient simples et tout c est bien passé.
J' ai choisi des caméras VStarcam avec fonction photos et enregistrements.
Mes commandes se sont très bien déroulées, pas de frais de douane et 8 jours ouvrés d' attente maximum. Je suis très satisfaite de LightIn TheBox et j' en profite pour varier mes achats dans les domaines qui m' intéressent
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer, this is supervisor from Lightinthebox. We would like to help.
We sincerely apologize for all the inconveniences, but we really treasure our clients and we are willing to take full responsible for all our orders. Could you please kindly advise your order number so that we can help to check immediately?
Regarding for the tax issue, please kindly note that the taxes is noted in our knowledge base as below: http://www.lightinthebox.com/knowledge-base/c1229/a3021.html
And in the first year since the company established, we noted that EU taxes is heavy. So 3 years ago, we had this EU duty insurance service as it is shows below once you check out: https://www.lightinthebox.com/download/b09ca8dc-93d2-4d86-a499-765115f6f4fa
For customers who had this duty insurance, we will fully refund duty cost if it is occurred. So please no worries, if there is any tax issue, please contact us for tax refund.
Your understanding and cooperation will be highly appreciated.