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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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LITB has beautiful, classy and stylish clothes at low prices. I'd purchased (2) dresses [self and granddaughter (7yrs)] to attend a wedding. The staff was understanding, very supportive and accommodating. I'd bombarded them with emails in requests to have my purchases arrive before the event. They exceeded in getting EVERYTHING to me before time. This was my first experience with LITB and will not be my last. My dress was customized and well made. I'll be wearing it again on Sunday August 12th to another wedding. I've not seen this dress on another website. It's royalty! Thank you LITB for making this BBBW (big, beautiful, bold woman) very happy and pleased. Many people were asking where did I get it. ROOFTOP KUDOS to LITB!
Prices very low, tickets with resolution in short time, one that offer custom insurance. I highly recommend it.
I love the site a lot, Fast delivery service and original products. What you see on the post is what you get with constant response to message at anytime.
Excelente site de compras! Muito fácil de pesquisa, ótimos preços, pode parcelar, e a empresa da brinde por avaliação de compra!
Recomendo para todos, sempre pontual já fiz diversas compras no LightInTheBox, recebi todas as compras intactas e sempre antes do prazo. Pessoal eu recomendo.
Excelente loja, preços competitivos, atendimento pós venda excelente, respondem rápido. Ainda oferece seguro taxa alfandegária, ou seja se meu produto for taxado e eu tiver adquirido o seguro ela me devolve o valor da alfândega pago.
Dispenser de sabonete, com sensor automático e iluminação em led, produto exelente, e perfeito funcionamento, amei e recomendo, é bem mais do que eu esperava.
Minha compra chegou rápida e em perfeito estado de uso, sempre fui bem atendido no serviço de atendimento ao cliente. A minha experiência foi ótima e pretendo fazer mais compras porque é um site confiável e de qualidade.
Ja uso o LightInTheBox a mais de 6 meses, e até hoje foi o melhor site de compras que ja utilizei, otimos precos, atendimento ao cliente fantástico, não o trocaria por nenhum outro, recomendo a todos que utilizem, pois nao irao se arrepender.
Os produtos da LightInTheBox são de boa qualidade, as entregas sempre são entregues e o melhor é o seguro da alfândega, primeiro site a possuir esse seguro. Muito bom.
You think... nice product, not expensive, you buy and pay.
And then you have to wait for about 1 month they say.
But after almost 8 weeks, you still do not have your phone, watch or other purchase.
Then you have to contact them, they make a ticket and... they only give you standard answors. It is always your fault that you did not get your parcel, or the fault of DHL. AND THEN THEY STOP Answoring, you lose your money, get NOTHING like more then ******* people before you. Look at the reviews they write
Gosto bastante de comprar na *Light in the Box*, Sempre compro Drones e já comprei vários, gosto por ser muito bom, entrega rápida e o melhor e que transforma qualquer adulto em criança.
Товар хорошего качества. Хорошие цены. Иногда бывает долгая доставка. скорее всего, буду заказывать еще в этом магазине.
Recomendo este site, pois sua forma de se apresentar ao cliente é transparente, o que proporciona maior confiança e segurança no momento de realizar as compras.
Comprei um Mi Mix 2s na Ligh in The Box.
O pedido foi enviado em dois dias. Em 20 dias chegava no Brasil.
Entrei em contato duas vezes com a LITB por ticket. Responderam em poucas horas.
O smartphone veio bem embalado e tudo certo.
Contratei o seguro contra imposto. A LITB me reembolsou os impostos em 9 dias. Foi ótimo
Recomendo
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379/5000
I bought a Mi Mix 2s at Ligh in The Box.
The order was shipped in two days. In 20 days it arrived in Brazil.
I got in touch twice with LITB by ticket. They answered within a few hours.
The smartphone came packed well and everything alright.
I hired tax insurance. LITB refunded my taxes in 9 days. It was great
I recommend
Je n'ai jamais été déçue par Light in the box. Je recommande vivement ce site, il y a tellement de choix.
Hurtig levering af varen og en rigtig god service. Alt gik godt som det plejer at gøre, jeg er blevet glad for varen.
They have a beautiful variety at reasonable prices and the shipment comes fast and with a responsible courier.
By Merav Yifrah Israel. Nahal Lachish
Uma ótima loja para compra de produtos diversos, envio rápido e qualquer dúvida eles tiram! Recomendo..
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We sincerely apologize for the shipping delay. As for your case, could you please firstly advise us your Order Number?
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Thank you for your understanding and cooperation in advance.