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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Fast delivery and the watches were OK.
(because they want 50 characters)
Hace unas semanas compré una cazadora negra muy barata que es de muy buena calidad. El envío llegó tres días antes del previsto. Estoy muy satisfecho y contento por la calidad del producto, gastando muy poco.
Het is mooi dat je zo goedkoop kan winkelen vaak schild het wel twee keer dat je goedkoper ben soms nog wel meer
Wel moet je even geduld hebben voordat je bestellingen bij je zijn soms wel tot drie weken of langer.
Verder zijn de bestellingen wel goed kwaliteit is oke.
Sur le site marchand internet c'est le plus fiable, je suis tres satisfait...
This is one of the best webshops you can find.
Fast, honnest, Secure. Its for two years i know it now.
Ty it out friends.
You have nothing to lose.
I still keep on shopping here by light in the box.
Rudi from Belgium
Sito ricco di articoli a buon prezzo. Spedizione veloce sempre perfetta
I have received one of the products i ordered.
It looks good, the quality is soft, the material could be thicker.
I recommend it.
Everything o. K., thanks, every time again! Good in time
I trust LightInTheBox to find a large variety of new articles for all occasions offered in a secure and honest condition. Better than several others places!
Vêtements pour homme et femme bien arrivés à mon domicile et conformes à ma commande. Je remercie également LightinTheBox.com pour m'avoir remboursé le tee-shirt que je n'ai pas reçu suite à une rupture de stock. Je recommanderai prochainement des vêtements ou autres sur le site.
Seeing how this purchase was coming from The Netherlands, I thought I probably would not see it for at least a month. I was presently surprised when it arrived in less than four weeks! And then the products themselves were more than I expected. The top was made of soft silky material, and the graphics were outstanding!
The product is of excellent quality, the service is fast.
Tutto perfetto grazie materials come descritto nella presentazione
Good quality of the clothes. They sent me the clothes the same day of the order. Many choices of clothes for cycling
Sehr zufrieden, qualitativ hochwertige Ware, farbenfroh und lustige Modelle, Lieferzeit rasch, trotz sehr weitem Weg nach Österreich, Größe passt aufgrund genauer Angaben gut. Freue mich auf schönes Wetter, damit ich sie anziehen kann.
Well processed and quickly shipped purchase with very informative messaging. Thanks a lot!
I had my doubts with sites like LightInTheBox, but I was pleasantly surprised.
I did not receive emails with updates, however, on their website they had a tracking feature, which showed me where my package was at all times. Furthermore, I did not have to pay the toll fee when the package arrived to my home country, which was nice.
Overall, I would definitely recommend LightInTheBox if you need something cheap, but still decent quality.
I'm pretty happy of my first purchase on this website. The product was how i expected it to be and it came in time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members