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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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I had ordered two T-shirts for my nephew and niece on 29th March and I received the order on May 25th. Though it took almost 2 months for the delivery, it was worth the wait. The kids loved it very much. The quality was also good..
Very good, I wish if the photos are clearer than it's looking
Do not repeat, trust purchase system, all my family and friends we have expectations.
I have ordered other things through Lightinthebox with some sort of problem or issue, yet there is always some intension to resolve. This particular order came fine. Just don't expect the time frame for delivery to happen. It will take a least 3-4 weeks to arived.
I already buy several items by LightInDeBox and I'm very happy with the communication, prices and shipping time. You can buy handy stuff for home and fancy gadgets for a good price!
Ei sobi natuke suur, aga vist lõige on selline kena kleit jailus muster
Tardo más de lo previsto, me parece excesivo tener que rellenar mi experiencia aquí para que esto sea valido
Mi pedido llegó en el tiempo previsto y el producto era igual a la foto que se mostraba. Recomiendo comprar en la tienda
Love the product s and that every looked the same as on the pictures. That made me happy.
Много хубава материя. Бърза доставка. Размера ми е съвмесм по мярка. Много съм доволна.
I ordered a corset and leggings both are very cool, but The leggings arrived ripped so I had to sew them back up. Both products looked exactly like the pictures
No conocía esta tienda de ropa, y de casualidad por internet vi una camiseta para mi hija de 12 años bonita y original, con una gatito en la misma que la hacía diferente. Al recibirla superó mis expectativas, pues la imagen tenía un realce de color con una muy buena calidad, y el algodón de la camiseta era superior a las clásicas camisetas comerciales.
En conclusión, muy recomendable, y es otra tienda más que he añadido para búsquedas de ropa de mi hija.
Ils sont vraiment parfait tant par leur fonctionnalité que par leur couleur, la taille correspond
Helt etter boka, annbefales (",) Kjøpte reflexsele/belte, den var som forventet, og ganske billig, helt supert.
Ich bin eigentlich ganz zufrieden, aber es ist fast unmöglich sein Zeil zurück zuschicken, wenn etwas nicht passt. Da man die Kosten selber tragen muß, überlegt man es sich dreimal, ob man die Portokosten ausgibt.
Commande facile et livraison rapide. Excellent achat pour l'anniversaire de mon fils. Il est très heureux
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Det här är kundtjänstledaren från Lightinthebox. Jag ber om ursäkt för vad som hände och alla besvär som orsakats. Jag kommer att följa upp det här fallet igen och försöka lösa alla problem för att möta din tillfredsställelse.
Jag hade genomfört nytt biljett-ID = 23703111 i vårt biljettcenter för att kontakta dig angående problemet med beställning nr 45393381. Vänligen logga in ditt ljus i rutan kontot - gå "personliga center" - "min biljett" för att kontrollera vårt svar. Tack för ditt samarbete.