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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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EXCELENTE... los PRODUCTOS que publican... la ENTREGA... y la ATENCIÓN al CLIENTE... ha sido una gran experiencia comprar con Uds. Por éste medio...
WILLI RIVERA.
Saludos...!
J'avais reçu un article pas demandé à la place d'un autre que j'avais commandé.
Ça s'est très bien réglé et je n'ai pas eu à payer ou à revoyé l'article pas demandé.
I received the ordered light band in time. It lights absolutely beautifully, just like I had hoped for. Actually, it looks like the whip from "Wonder Woman" when it is active!
Only slight problem is that there is a dark spot in the band, where the LED seems to have burned out or it has a contact problem.
Lights came with batteries and sticker to keep them from not working unintentionally.
Shipping was on time as promised and the lights are just as described, very pleased!
Sometime a little difficult to choose the right size, why once S and the same article ( more and less).and sometime M or L.
As we pay in advance the articles, it is not possible to change or return.
The shoes are ok and very nice, also the quality.
As the title suggests, the sweaters and trousers are well made, the downside is that you don't have to be in a hurry for it to arrive, the shipping costs are a bit high, but there are several possibilities for discounts.
Très bonne expérience avec Lightinthebox, entreprise correcte.
Além de muito bonitos, os preços estão com ótimos descontos. Até 90%!
Não é incrível isso?
Ich war zunächst skeptisch, weil ich bei "Pop-up-shops" auf Facebook auch schon sehr negative Erfahrungen gemacht habe (z. B. Bilder gänzlich anders als geliefertes Produkt etc.). Bei Lightinthebox gibt es jedoch nichts zu bemängeln, vom Bestellvorgang, über Lieferung bis hin zur Qualität- alles top! Ich habe mehrere Shirts bestellt und ich liebe sie alle! Schöne Qualität, wunderschöne, hochwertige Drucke, gute Passform = jederzeit wieder! Klare Kaufempfehlung. Folgebestellung ist auch schon raus.
My orders were delivered to me very fast. The quality is top notch
Materiaal is goed aangekomen zonder extra kosten
Mooie afwerking
Zeker prijs kwaliteit
Produsele pe care le-am achizitionat privind raportul calitate/pret este excelent. Transportul din Hong Kong pana in Romania costa foarte putin. Promptitudine in preluarea comenzii si livrarea ei. Cu respect, multumesc LightInTheBox.
I found on Lightinthebox nice and interesting products. And I was impressed by the short delivery time.
Mi piacciono molto per l'originalità le decorazioni proposte sui capi in vendita, i tessuti sono quelli indicati magari fanno un po' sudare ma ci sta col rapporto qualità prezzo. Bisogna solo fare attenzione con le taglie, a volte le ho trovate grandi.
Ma in generale sono soddisfatto
El producto llegó rápido, en perfecto estado, tal como se describía. Y el peque disfrutando mucho
The quality of the shirts is good, hovewer I remove a star as it was written that they were made with coton and in fact it's 65% coton and 35% polyester. Otherwise the sizing is good.
I had a package delivered to Spain but the delivery company said there was a problem with the standard of the address so they returned the item back to China. After weeks of being told a replacement was om the way (which was a lie), a manager finally got on board and ordered me a replacement item - which came within a week. She was very helpful.
The 2 items of clothing I purchased were made from nice soft material. The colours were vibrant and lively. The clothes fit nicely.
But the delivery was much delayed and it took more than 3 weeks before I received the two items.
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.

