LightInTheBoxReviews 13,796

Top app, ben er heel content van. Het is de moeite waard om die app te downloaden, je zal nooit een verkeerde keuze maken.

Ordered two swim suit, I did order two sizes bigger allowing for size difference, to small, coat £39.98, they offered me £7.35 refund, refused to send me their return address, avoid this company.

Don't order from this company. I ordered four shirts on April 2 for my son's birthday April 18. My order was processed on April 25. My son received two shirts weeks after his birthday. The third shirt was cancelled and I received a refund. Never received the fourth shirt. Searching their website is very frustrating. There is No email address for customer service. The two shirts my son received were fine so I gave them two stars. Today is May 16th and there is no information on the fourth shirt.

BEWARE if you try to return order for refund! Still waiting two months later! Customer service does not work with you to make this process easy like quality shopping sites! This has been a long drawn out process with several email exchanges. Now they say they have the merchandise but still no refund to card which should be easily taken care of! When I click on withdraw button it says 8$ to withdraw the order was over 200$ Beware shoppers I would not spend much and be sure you will like item ordered!

I order 3 dresses. They were going to take too long to get to me (1 month). I cancelled before it was processed and they are only refunding me 50% of my refund. They claim the dresses are custom and tailor made. This is wrong, I clicked a size! No measurements were sent. Terrible and I will never order again.

Their return policy is very limited to impossible. Even though the price may appear lower/cheap, do not trust what you see. They make you pay for shipping and handling and you made it impossible for you to return. If they allow return then you have to pay for that cost again. At the end, you end up paying for nothing or keeping something for not being able to use. Their sizing is not reliable and materials are very cheap and unlined. The pictures that you see on the websites are not as they appear.

4 shirts were large, ordered medium. Patterns were not the same but similar, colors were muted not anything like the pictures. Wigs completely different from the pictures.

I recently purchased a few summer dresses and 2 pair of shoes. The dresses are poorly done, the cut is bad in two of them, they have no label to indicate what kind of material they are made of, some are plastic, some are cotton, but no guarantee as it does not say. They do NOT look like in the pics from their site, at all. They are made in some manufacture in China and shipped from China with DHL. I was asked to pay duties above the shipping, shipping insurance, taxes, etc. which there is no indication of during the purchasing process. Shipping takes a lot longer than indicated at the purchase process. Overall a BIG disappointment.
Shoes (platform) are not as high as it shows on the site and the material is a bad plastic.