LightInTheBoxReviews 13,797

Took a month to even get the clothes. Shipping charges were more than my order and the clothes are garbage! Bought 5 items and all are going to Goodwill!

I both 5 idems Any of the idems are like the picture, not even close, cheap cheap cheap It's a scam,

I paid £60 for a dress for a wedding that I thought based on the pictures was of good quality matetial, what arrived was cheap, tacky, flimsy see through matrrial, no lining and bunched stitching. I complained sent pictures see below and they offered 50% off the dress instead of a refund one month on I am still fighting for s return label. Today the dropped the price to £35 its not even worth that price.!@ Avoid at all costs I wish I had read all the other reviews on troubling getting youf money back.

After placing my order for expedited delivery, I find out it won't ship for a minimum of 14 days plus 7 days shipping. IF I'm lucky it would arrive in 21 days. I cancelled the order in less that 36 hours but now they want to charge me a 50% cancellation fee. I can understand a small cancellation fee but 50%... that's ridiculous. I can only imagine how difficult returns must be!

I'll never order from this site again. Products are cheezy, cheap and poorly made, and sizing is way off. I tried to return 4 items, around $! 00 worth and they only allow you to return 1 item at a time. When I tried to do a separate return for other items, it cancelled other return request as being a duplicate. Furthermore you must pay shipping to China for return so they suggest that you keep the item and they will refund 20% of purchase price. What a rip for totally unwearable product.

I've contacted these people at least 15 times. I keep getting a round a round and nobody wants to do give a return label so can return the items. I do not have the money to send to china. These sweaters have no size and labels

I cancelled an order within 30 minutes of placing it. I received a response offering a discount. I refused the discount, requested the refund. No response. Every day since I have asked for them to respond to me and arrange my refund. No response. Completely ghosted, no refund of over £150. Avoid like the plague!

I bought a maxi dress to lounge in this summer. 1. There was a discount for first time purchase but never got it.
2. I ordered a blue. Got white. Never buy white, and reviews suggested you could see thru white, so I wouldn't have, even if I did want it.
3. I am m 5'8" and 127 lbs. I NEVER would order a 5X. Period. Never. The garment is like a tent cover!
4. No one contacted me till I wrote a bad review on the site.
5. No real recourse.
6. I notice that my review disappeared and those left up were all complimentary and badly translated. Suspicious?
Don't waste your time and money like I did.

You look online at goods and size chart and order accordingly. Weeks later when it arrives its wrong and cheap and thin. Try returning. Good luck... they offer 7 days r u kidding me...
So unprofessional... no customer service phone number, and dony offer a reurn shipping label unlike 99% of all online stores do
Crap do not order... also take note hong kong firm

Ordered a "mother of the bride" dress. Item took several weeks to arrive and when it did I was appalled. Quality was cheap rubbish. Poorly made. Poor fitting and cheap material. Looked classy on the website but wasn't displayed correctly. Dress had long sleeves which weren't shown or mentioned on site.
No problem we thought. Send it back. Ah, well now there is the next issue. I contacted the company within the 7 days required. They replied trying to put me off sending it back saying it would cost more to return than the item was, and offered a 5% refund. 5%? This is when I found out it came from China. Most likely some rat infested child labour sweatshop. Really? I said no and asked for return details. Again they replied with the same message as before, but offered 10% this time. I have now sent 3 further return requests stating I do not accept their offer and guess what? All my emails are now being ignored.
For Christs sake. I just want to return the junk and get a refund.
Absolutely would never buy from these gangsters again, nor recommend anyone else to.

Fast delivery to come from China, the one order came with five separate packages, I guess from different venders or warehouses in China. I bought five different head sets to compare, one speaks as it seems only Chines when turned on or off to verify, I guess, on or off. I am medium/large in clothes, from China, I buy somtimes L, XL, 2XL or 3XL, if possible check measurements at vendors site. Usually is it the shoulders thar are narrow when it somes to Chinese sizes.

DO NOT BUY FROM THIS COMPANY! I ORDERED SEVERAL ITEMS AND MOST OF THE JEWERLY AND SANDALS WAS VERY POOR QUALITY AND THE CLOTHING TO SMALL. I DID EVERYTHING THEY ASKED TO RETURN SOME OF THE ITEMS... WHICH INCLUDED... CONTACTING THEM TO START A TICKET, TAKING PICTURES OF EVERYTHING OUTSIDE OF THEIR PACKAGES AND YOU HAVE TO TAKE PICTURES OF BOTH SIDES OF EVERY ITEM... ALL IN ALL I PROBABLY SPENT ABOUT AN HOUR IN TOTAL TRYING TO RETURN THESE ITEMS AND THIS IS WHAT THEY SAID... Dear customer, Appreciate your efforts in providing the pictures, however we apologize that we are unable to determine the quality issue from the pictures provided. Nonetheless, if you believe that there is a quality issue and have more pictures or a video that can reflect the issue related, we are still able to further assist in providing them to the supplier and negotiate possible solutions. Seek for your patience and understanding... NO ONE SHOULD HAVE TO GO THRU ALL OF THIS FOR A REFUND!