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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Easy, smooth transaction. Pants were a great fit and style. Thanks.
I have a great experience with the store. The deliveries are not long, the items correspond to the desciption. But the colors are sometimes different and not so bright. The price and quality are acceptable.
I've never purchased anything online before. I was terrified that anything and everything would go wrong. I'm a big guy and I have had a fear of sizes not being accurate. Light in the box destroyed that fear. Everything was what it was supposed to be. Excellent. You got a loyal customer out of this.
Habe ein Langarm- Tshirt mit 3D Druckmotiv bestellt suwie für den Fasching aus PU Material Beinschützer bestellt und Alles bestens geklappt. Schnelle Lieferung und tolle Information über Sendestatus per Mail vom Team LightIn TheBox. Werde sicher wieder etwas bestellen. Echt tolle Artikel.Grössenangaben sowie Beschreibung der Körpermaße unbedingt beachten. Lieber1 - 2 Nummern grösser bestellen, da viele Artikel aus dem Asiatischen Raum kommen, die sind natürlich etwas kleiner in hren Grössenangaben.Ansonsten alles Topp
Easy shopping, brilliant delivery times. Quality, sizing and description very good. You actually get what it says. So impressed, I have ordered again.
Ordering products are easy.
Transport of products are good.
Payment of products are not so easy 0
Super webshop with great stuff, good quality, and super smooth transaction, shipment and all. Recommended
Interactive clear description of the product and no mistakes in terms of ordering, shipping, receiving or return. Thank you LITB
Received my order quiet fast. Was very pleased with it. Only the two dressed where a little too small for me, but Lib customerservice realy did their best to help me resolve the problem. Very pleased with service.
Is a great Shop! The quality is very good and the communication with me as a client is perfect. The delivery time is good too!
Positivo, la merce è arrivata nei tempi previsti. Soltanto non era sincronizzata la spedizione.
Non sapevo arrivasse quel giorno la merce, tuttavia è arrivata per posta e il postino è stato molto gentile.
Jeg har bestilt varer via LightlnTheBox
9 - 12 gange. Alle jeg har fået leveret ind til nu er gået smertefrit.
Så jeg er en meget glad kunde.
El producto se ajusta a lo solicitado.
Recomiendo esta tienda al 100%
Volveré a comprar
Items arrived and I will be ordering again. I have ordered several times and will continue to do so.Customer service has also been easy to deal with.
Prodotto come da descrizione e fot, gonfiato ad elio arriva a quasi cm 40, facili da montare, effetto davvero bello. Ottimo rapporto qualità/prezzo
Kleding goede kwaliteit, keurig netjes en goed verpakt.
Snelle verzending en je wordt goed op de hoogte gehouden van je zending.
Gut angekommen und die Qualität stimmt auch. Danke
Min ordre kom som oplyst i ordrebekræftelse
Jeg købte en kinesisk kostume og den er pænt,en lille smule for stor (jeg bestilt M,men kunne jeg nøjes S=38)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members