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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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First order was bad, everything was too small. I didn't understand that what the sizing said isn't always what you get. However Customer Service was incredible and I ordered again. Any sizing mistakes this time was my fault. On the third try we got it right (legs are still way to long but can be fixed). Just remember size guides lie. Order at least 2 - 3 times larger your size especially if its a cotton blend, those shrink.
Shipping is not fast,
But, very uncomfortable and laborious are the messages which
Unfairly and several times I receive cancellations of my purchase claiming problem with card and or payment of boleto.
I got the last of my order. I have to send back. To small. But I like it.
Easy to navigate the site, the sizing chart was accurate for clothing fitting.
Saw this coat and decided to order it. I ordered one previously and decided to order a different color this time. The price was very reasonable. I received the coat and short pants, very nice style and color
Im a lead guitarist and shop at Light In the Box for all my stage apparel because LITB has such great selections to choose from
Gosto muito de comprar com eles, tem uma grande variedades de produtos, só a entrega que é um pouco lenta, mas em compensação quando tenho algum problema com o produto eles reembolsam uma parte, sendo que na última vez quando veio errado o produto, e eles me reembolsaram integralmente.
Good quality products, once you get used to sizes. Prices are amazing.
Quicker delivery would be an improvement.
Gefällt mir gut erfahren gut, die Bestellung in genannte Zeit angekommen
One of the best and I would absolutely recommend to my friends and family.
Ik kocht een zomerbroek, maar de eerste keer dat ik waste, werd het erg klein
Relatief goede producten, alleen de maten verschillen nogal, best tevreden
Dress was not as expected...very drab.love the pants and the sweater!
Delivery time is usually a little too long. Difficult to find the correct size for me, sometimes too small sometimes too big. I like the designs and fabric patterns but sometimes fabric is too thin.
I liked the first shirts I got but they were too small. The return process was very difficult and confusing. I gave up on trying to return them and just ordered new shirts. The new shirts fit well.
My experience with shopping with you is breath taking. Every outfit that I've purchased have been "spot on" prefect fit. I have received numerous compliments whenever I wear them. Thank you.
I was happy with the quick receipt of my order, and my husband was happy with the fit and length of the pants/trousers.
As I said my sister lives her gift. She alsi can't wait to wear it at her grand daughter's wedding.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members