LightInTheBoxReviews 13,776

I have been shopping with them for a a few years and never experienced a problem. They are courteous and always provide good information, especially with regards tracking purchased items. Highly recommended.

About me, I've ordered a linen's Shirt for my husband. Size XXL. I get a M.
Fabric is supposed to be cotton and linen, indeed it's plastic, really annoying just to touch it.
DON'T TRUST THEM.
The colour doesn't match, it really looks like a kitchen's rag. DON'T TRUST THEM.
The image on the advertisement it is completely differen from what I had.

I took 3 pictures, 2 of those are my Shirts, one it's REALLY Pink, one it's REALLY Linen.
So you can compare. The reality...
There is also site's image. IT IS COMPLETELY DIFFERENT.

DON'T THROW YOUR MONEY AWAY. Negative reviews are hidden or deleted.

Customer service: NOT EXISTING.

Never seen a worst site and service.

Bought this product: Anti-Scratch Cat Sofa Blanket Sofa Slipcover,Soft Fuzzy Bedding Blankets,Furniture Protector from Pet Scratch, Premium Fluffy Blankets Plush Fleece Throw Dog Bed

Color:off-whiteSize:200*360cm

It came as pictured the first time, but when I tried to order it again came as a totally different color than the first time. 0 quality control and customer service. Picture below shows one color on left of the first one I ordered and then a totally different color on the right of the second.

Placed an order online did not receive an order number so cannot return through website tried to speak to an sdvisor but can only get automated response which does not help me solve the problem

I hope I love my dress whenever I receive it, because the way things are looking, I won't have it in time for my 40th reunion. I paid $25 for express delivery. I'm confused as to what is considered express delivery. My order was confirmed 5/26/23 at 08:06, but I won't receive it until June 6-12. Is the warehouse in another country? What make matters worst is I found the dress on another site for $51, but it was only in green and I needed a towel blue dress. I paid $109, just for a color. I hope a return label is in the package, because I'm almost certain I will be returning it. If I ever b order again it will be 3montjs in advance. I spent my weekend driving from store to store looking for a back up and still no luck. I'm stress over this. Just as I was the order number I noticed the delivery date changed from 6/6/23 - 6/12/23 to 6/6/23 - 6/13/23. The offer for $5 off if package is not delivered by 6/12/23 is a joke, really make me believe this type of service is normal for your

I don't think it is possible to buy a functional product or wearable piece of clothing from this store... And the metals are not regulated enough making you wonder how many byproduct metals like lead people are using - because, of course they are when it is a matter of using cheaper materials to take care of your family. You don't care about the people on the other end of these products and their families...

I bought a dress based off of the size chart on their website. It was smaller than the measure guide they provided online. The dress was also very long. I tried to explain why the dress did not work for me and they actually wanted me to measure the dress, take pictures and send to them. They also tried to get me to keep the dress for partial refund or a credit and I will not buy from them again. Very disappointing. Don't buy from them because clothes are smaller than they say and you won't get a refund.

I purchased a casual maxi-long dress that looked NOTHING like the picture. I bought this dress for a special occasion. The image of the dress was very deceiving. The length of the dress was very short, the material was made like pajama material the dress looked like a lounge dress, the picture has a vee neck the dress has a round neck and the dress color was nothing like the picture. I was so disappointed and I will NEVER buy anything from this company again. I will cut the dress and use the material for dusting. At least I can get some use out of my money. A very expensive dust RAG! BIG SCAME! Your company needs to be reported to LAW ENFORCEMENT for scamming people out of their HARD-EARNED MONEY. SHAME, SHAME, SHAME!

Merci pour les 2 chandails grandeur parfait merci.

Homme Surf Boardshort Short de bain Short de plage Shorts décontractés Cordon Taille elastique Couleur Pleine Extérieur Des sports Longueur genou du quotidien Sport de détente Coton Casual Sport de couleur noire (5x trop petit) je suis très déçus. #*******

It was a terrible experience and I would never recommend this sales portal. I had an order for three items, one was just acceptable but the other two impossible to wear. Well, like many others, I got fooled with pictures showing a great fit and light material. What I got was more likely neoprene……. And forget any fittings… so, I thought I send it back and the shipping label clearly stated a Lithuanian Postal tracking code. I checked it also and was confirmed for Lithuania.
But bad surprises was coming. First it seams an impossible task to get an easy return on the way. They trying all things with price reduction etc. so you will keep it. But I clearly stated "return". What do I want with a "summer blouse" more heavy then my skiing clothes.
Eventually they told me I have to return it to their warehouse, what a surprise in CHINA! So, I got the package with a label from Lithuania Post and have to return it to ASIA / CHINA?
Well, no mention about the location of the "warehouse" in the return policy.
Definitely on purpose misleading, keeping information like the location of the return warehouse hidden and most importantly and very troubling for me, the way they communicate, in my opinion crossing the line, to harassment. I would never ever order again from this portal ( as it is nothing else) or recommend it.
My two poor reviews I left on their website simply vanished… shows also how the operation works.
Be aware and check first the possible return cost to China before you drop a order!

UPDATE, they did end up refunding me both shipping and refunded me for the clothes. The wares still are poor quality. I am a busy professional and thought I would buy multiple dresses to save time. All looked good on the site, but when the wares finally arrived they were "CRAP!". Complete and utter crap! Not only was the material EXTREMELY CHEAP, but POORLY SEWN. I feared that children had put these things together it was done so badly. When I went to return them, I was told that I could return them and they would pay for the return shipping, this was stated in an email that I received from them and also on their site. At first, they were only going to refund me part of the money, but after five emails they then agreed to pay for the whole original amount that I paid after I complained. Then I was told that they do not provide free shipping and that I was to send it the cheapest way possible, but could not use one of the major carriers and was stuck with the USPS which cost a whopping $44.75. I guess they hope that you just eat the $#*!ty clothes since the shipping is so high that most people do not bother returning the items. It may not sound like a lot of money, but it is! Also, the principle that they send subpar merchandise in bulk to a warehouse to the US and then distribute it throughout the US, but you cannot return the crap back to the same distribution center, but back to CHINA, where it costs an arm and a leg!