LightInTheBoxReviews 13,786

They have nice clothes, but I wouldn't buy from them again because if you need to return something because it doesn't fit, not acceptable or suitable etc., they claim that you can return with them paying the return postage, but they don't tell you that you have to return your items to China and you wouldn't believe how much Canada Post charges to send it back there and they don't want you to use a courier. Also, if you don't want to return you can keep the product and get a partial refund right away. Well what's the point of buying something and keeping it when you can't use it or don't want it. I didn't buy these clothes only to donate it to charity, I was buying it for me.

Do it order from LightInTheBox! Very cheap items that r not the right size! After u receive your order, they 'll tell you that items r not returnable!

I recieved two shirts that did not fit well and of questionable quality. When I attempted to return I was told that I would have to pay return shipping which would almost exceed the value of the item. They offered to refund part of the price or give me a store credit which I really don't want. I just want to return the shirts and get my money refunded but so far I continue to hit a wall and have not recieved a response to my last query.

It is fun while shopping from LightInTheBox. All deliveries to India was within timeline so far, no issues yet.
I am satisfied with LIB.

Ho ordinato parecchi articoli per uomo e per donna. Sono pienamente soddisfatta. Ho comprato già per la seconda volta e sicuramente lo farò in futuro. Gli articoli si sono presentati come nella descrizione e talvolta addirittura migliori. Quello che mi è piaciuto molto però è che sono articoli molto originali nel design e nelle stampe. Ho acquistato due costumi, un vestito e due maglie per me. Le taglie sono risultate perfette, solo il vestito un po' lungo. Per uomo abbiamo preso un costume, una camicia e delle scarpe. Mio marito ha adorato ciò che ha ricevuto. Inoltre ho preso degli anelli che sono risultati decisamente più belli rispetto alla foto. Un po' lunghi i tempi di consegna.

I bought some women clothes to use in my trip when I want to pay they added shipping fee that I paid more to get sooner. Then they asked for $81 to pay for costumes and duties! I paid it too while I was in my trip it was delivered that it totally was useless for me. Now I claimed to return and guess what they asked me to pay for shipping fee. I got nothing but pay $81+36+36. Never buy from this company. This was the worst online shopping effort me

I've been a LightInTheBox customer for a couple of years but had only ordered t-shirts for people as gifts. I recently downloaded the app on my Android phone so I could take advantage of the additional discounts, sales and rewards that are not available when ordering online. I was thrilled with the discounts I received on my very first in-app order. (I also subscribed to their Gold Membership so I could take advantage of the MUCH lower shipping rates.)

Once I had the app installed, I found myself spending time scrolling through their Flash Sale items just for fun. Flash Sales are discounted items are marked down even lower for a limited time (usually 24 hours). Some of the bargains were too good to pass up so even though I expected lower quality on items costing between $2 and $5 (CAD), I decided to take a chance.

With a flat rate of $7.50 for shipping, I loaded up my cart and took a chance. The first order showed up with everything looking exactly as it did in the photos. The electronic gadgets were all in working order, the clothing items were well sewn and nothing was broken, defective or cheap looking! I was now completely confident about placing subsequent orders.

This particular order arrived ahead of schedule, well packaged, nothing damaged, nothing missing and everything looking and working exactly as promised. One of the items in particular left me absolutely thrilled. There was a custom-made t-shirt on the flash sale for only $8.51 (CAD). For that price I decided to take a chance and uploaded a photograph to be printed onto a t-shirt for my husband.

The price included a photo on the front AND the back. Since the photo I was using was of an abstract painting my husband made, I decided to put a mirror image of the painting on the back so the colours would line up at the shoulders and it would look like you were seeing the painting through the back of the canvas. I came out perfect! The colours are bright and look just like they did in the photo.

I haven't washed the t-shirt yet but it feels like a good quality and it's made from polyester so I'm sure it'll last. I'm honestly so happy with the end results that I can hardly wait for the custom t-shirts to go on sale again!

Thanks LightInTheBox!

I was not happy with the quality of the product and attempted to return which proved very difficult. However, a supervisor in the Customer Service department stepped in, was very helpful and facilitated a productive resolution. I was impressed.

Returns are a nightmare. Must be done within 7days at the customer's cost for very expensive shipping, along with sending order #, ticket # and tracking #. Not worth it. Size wasn't even close.
SHOP USA ONLY.

I love Light in the Box because of the great selection of products and great wholesale prices. What I do not like at all and I am currently very upset about is that prices can rise for items that I place in my LITB cart. This breaks my order which I spend a lot of time preparing to keep the cost within my budget. No physical store that I shop in raises the price of items in my cart while I am shopping in the store. This is really very unacceptable. When I place items in my LITB cart, I expect that no item in my cart will increase in price just like in a physical store. Light in the Box has the choice to correct this price increase in the cart practice or not. I have the choice to continue shopping at Light in the Box or not. Thanks.