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LifePoints has a rating of 2 stars from 742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 335th among Work At Home sites.
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The site is OK as far as surveys go, but needs work in several areas. The listing that comes up under points used to show the survey number on MySurvey, but no longer includes it on Lifepoints. There are also cryptic entries ("set completed") that may indicate points deducted, but with no reason given. Also, the diary type surveys that are supposed to go on for a week or more can suddenly vanish, never to return.
Excellent survey site. Interesting surveys and always get paid when i should to Paypal. Will recommend highly.
They regularly offer a lot of surveys, so it is easy to achieve rewards on a regular basis, if you put the time in.
Not all survey questions/answers are to my liking but they are in the minority and just need to plod on through them.
No problems with paying out. I have had rewards to both PayPal and John Lewis, within the stated time.
I had a bit of a hiccup when I didn't use my account for a few months (due to ill health) and my account was closed. A few emails later it was reopened with rewards balance intact.
Overall I do like this survey company and it is the main survey site I use.
Hi J W,
Thank you for the great review!
We're so glad you loved your survey experience with LifePoints and can't wait to hear back from you.
Kind regards,
Ben
I like to give my opinion on these surveys. They cover a variety of surveys. And the rewards are good too.
Hello Annemarie,
Thank you for your kind words!
We're so glad your experience with LifePoints went so smoothly.
We’d love to continue providing great service to awesome members like you.
Kind regards,
Ben
I was subscribed to both My Survey and Global Test Market in the past and my outstanding points were transferred to Lifepoints in February 2019. Everything was correct and I didn't lose anything in the handover.
I always cash out when I get to the lowest redeem point and since February have done this 20 times, without any problems - always getting my Paypal amount within the time stated and sometimes a little quicker.
As with all survey sites, I do get screened out but I understand why this happens and it rarely upsets me to any great degree. The surveys are varied, and can also be very repetitive and boring. However, if you realise that it is a good way to earn a little spending money for a few minutes of your time and that you aren't going to make a living doing the surveys, you will be as happy as I am with Lifepoints.
Hi Ellen,
Thank you very much for such great review!
We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
Ben
Good survey site with interesting surveys, on the down side you sometimes complete half a survey and then you are told that you do not fit the criteria for that particular survey. You should be screened out at the beginning, not 50 questions down the line when they have your answers then do not pay you your fee. Since reaching the age of 66 I find that I am screened out more often or not. Feels like now I am retired my opinions do not count as much, we don't all have Alzheimer's some of us have strong opinions on the questions that you ask.
Hello Linda,
Thank you for letting us know about this. Your feedback helps us get better.
Kind regards,
Ben
Excellent site with regular surveys easy to complete and give consistent payouts. If you have spare time I would seriously recommend joining.
Thank you for your kind words, Philip!
We're so glad your experience with LifePoints went so smoothly.
We’d love to continue providing great service to awesome members like you.
Kind regards,
Ben
This site offers plenty of surveys and the rewards are achievable so you regularly redeeming rewards which I like.
Hi Cheryl,
Thank you very much for such great review!
We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
Ben
Great website where you can earn nice rewards for your time and opinion. Nice and clean user interface which is easy to access the multiple pages on the site.
Hello Charles,
Many thanks for this great review!
We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.
Kind regards,
Ben
Enjoyable and easy to complete surveys with the rewards quite good a large variety ft topics are covered. I look forward each day to receiving my surveys.
Thank you for your kind words, Malcom!
We're so glad your experience with LifePoints went so smoothly.
We’d love to continue providing great service to awesome members like you.
Kind regards,
Ben
Offers surveys regularly and if you are addicted to the surveys you can earn quite a lot of points to change into financial incentives
Hi Mark,
Many thanks for this great review!
We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.
Kind regards,
Ben
A good site to give your views on a whole host of topics, many interesting and a few not but overall a good site if you are into surveys and giving your opinions and you can earn resonable rewards for your input
Hi Ken,
Thank you very much for such great review!
We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
Ben
I check for surveys several times each day and many have already expired before I can answer them. I don't think this is legit. On the positive side, I have been able to cash in points for credit to my Paypal account several times, although it takes over a week, sometimes two weeks to get the reward credited. I will continue to participate for now.
Hello Vicky,
Thank you for letting us know about this. Your feedback helps us get better.
Kind regards,
Ben
Give LifePoints and get excellent rewards towards vouchers and PayPal cash credited to your Account.
Hi James,
We are very grateful for your kind words.
Thanks for sharing your review with us and the LifePoints community.
Kind regards,
Ben
Great to give your opinion. Surveys cover such varied subjects. Good brain training. Good rewards too.
Hello Aileen,
Thank you very much for such great review!
We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
Ben
Improved a lot from the old days. But you still get told you are not the right person. Getting 2 points is better than nothing.
Hi Neil,
Thank you for letting us know about this. Your feedback helps us get better.
Kind regards,
Ben
Lifepoints send me a steady stream of surveys and help me to build up my points for rewards and also give you a few points if you don't qualify, which is different to other sites
Also say sorry if you don't qualify, but soon send you others
Hello Fay,
Thank you very much for such great review!
We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
Ben
Firstly I am not quite sure why there are so many negative reviews?! I was originally with Globaltestmarket and switched to Lifepoints when they did. I have had no problems at all with the points tracking and have earned multiple payouts via PayPal - I reckon about £40 in in the last month alone.
Surveys are all usually straight forward and easy to complete. Always do 3 or 4 on a lunch break whilst at work.
Will definitely keep using!
Hi Andy,
We are very grateful for your kind words.
Thanks for sharing your review with us and the LifePoints community.
Kind regards,
Ben
Answer surveys earn points, sounds simple enough when you complete a survey. Sometimes after a few minutes survey stops, guess that happens occasionally.
Hello Giovanna,
Thank you for letting us know about this. Your feedback helps us get better.
Kind regards,
Ben
This survey site is a big change from the old sites of MySurvey and GlobalTestMarket. I'm getting used to it now and I don't expect any major problems. I haven't cashed in points yet, so I can't comment on that part. If you're new to doing surveys, give LifePoints a try. It's better than some other sites I've joined.
Hi Merlyn,
We are very grateful for your kind words.
Thanks for sharing your review with us and the LifePoints community.
Kind regards,
Ben
Answer: I don't think anyone has the answer for that one. There are a lot of us in the same boat. You can email 'Emma' but I wouldn't hold your breath for a reply. Just advise anyone thinking of joining My Survey not to bother.
Answer: It might pay for a little while, then judging by the reviews on here including my own, they deactivate your account giving no reason and if you've got money you haven't claimed you won't get it. If you pester 'Emma', eventually she sends emails telling you they deactivated your account because your account was used in another country or internet cafe. It would seem this happens a lot. I would say if you're going to try it, don't let any points build up before you cash out because you're likely to be disappointed.
Answer: I never felt this as a scam since I have already recieved my gift cards in a short span of time.
Answer: Typically it may take upto 5 days for the PayPal to transfer the amount to your account. One thing you have to note that the e-mail for the LifePoints account and PayPal account should be the same, which I faced due to which some delay happened to me.


Hi Sue,
We are very grateful for your kind words.
Thanks for sharing your review with us and the LifePoints community.
Kind regards,
Ben