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LifePoints

2.0

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LifePoints Reviews Summary

LifePoints has a rating of 2 stars from 742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 335th among Work At Home sites.

service
240
value
237
quality
231
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
7 helpful votes
Follow Ashley S.
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They don't pay
September 30, 2021

I took surveys for several weeks and when I tried to cash in I'm usually $10 they refuse to pay saying that it's an IT problem, one that I have submitted five tickets about and has taken 3 months with no resolution. They aim to make it so hard to get your money that you quit trying.

Date of experience: September 30, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Ashley,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

India
1 review
0 helpful votes
Follow Ranjana M.
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Priceless Survey Site
September 29, 2021

Life Points gives a very pleasant and happy experience. The most credible survey site indeed. I ahave been a mmmber for over two years and it has always given me a good feeling about their quality and purposefulness of surveys.

Date of experience: September 28, 2021
Priscilla F. LifePoints Rep
over a year old

Many thanks for this great review, Ranjana! We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.

Kind regards,
The LifePoints Team

India
1 review
0 helpful votes
Follow Rohith D.
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LifePoints helps our Lifes
September 23, 2021

LifePoints is a website that pays users to complete surveys. Some of these surveys will be about the products that you've bought. Others will be about more general topics.

Date of experience: September 23, 2021
Priscilla F. LifePoints Rep
over a year old

We are very grateful for your kind words, Rohith. Thanks for sharing your review with us and the LifePoints community. Kind regards,
The LifePoints Team

California
1 review
5 helpful votes
Follow Brendan W.
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$1.50 an hour?
September 9, 2021

A lot of work, minimal return.
Not paid for time taken doing pre qualifying test for each survey.
The surveys offer kick you off 80% done. So no pay! You can average less than $2.00 per hour. That's a fact.

Date of experience: September 9, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Brendan,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

GB
1 review
0 helpful votes
Follow Joe R.
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Good service and easy to contact via ticket system now.

Only down side the e-card with code for amazon was marked as spam by google mail

Date of experience: September 4, 2021
Priscilla F. LifePoints Rep
over a year old

Thank you Joe for letting us know about this. Your feedback helps us get better.

Kind regards,
The LifePoints Team

India
1 review
1 helpful vote
Follow Hetshree P.
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Denied My Account
August 31, 2021

I tried to signup using my google account, but they denied my account so i have opened query with help center, after 3 days i got mail from help center and they todl that i am not eligble du to not passing through security criteria, but i have filled all corret information, i also got verification email and using that i tried to verify my account then why not able to pass the security criteria, and after that i again open query related to which security criteria not passing my account, for that they are not giving any proper answer, and if we pass the security criteria then they again block account and showing message that please try after 30 days currently membership not available for you then please remove your membership button if membership is not available, why geeting personel details from user based on dummy membership button using, if membership is not available

Date of experience: August 31, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Hetshree,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Canada
3 reviews
2 helpful votes
Follow Rudy A.
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A great survey company
August 20, 2021

Great surveys, pay up quickly, money easily transferred, good money for doing surveys, good rewards, great gift cards

Date of experience: August 19, 2021
Priscilla F. LifePoints Rep
over a year old

Thank you so much for your review, Rudy! We will keep working to make sure your experience with LifePoints is the best possible.

Kind regards,
The LifePoints Team

India
1 review
0 helpful votes
Follow Nijaguna Murthy G.
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Motivating
August 16, 2021

Life points is really amazing. Each and every survey makes us to grow ourselves. I would like to have more and more survey offers. Each and every day...

Date of experience: August 16, 2021
Priscilla F. LifePoints Rep
over a year old

Thank you so much for your review, Nijaguna! We will keep working to make sure your experience with LifePoints is the best possible.

Kind regards,
The LifePoints Team

Indonesia
1 review
0 helpful votes
Follow siau s.
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Survei online terbaik
August 4, 2021

LifePoints adalah survei online terbaik yang pernah saya ikuti dan terbukti membayar, surveinya juga mudah & on the point :)

Date of experience: August 3, 2021
Priscilla F. LifePoints Rep
over a year old

Thank you very much for such great review, Siau! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,
The LifePoints Team

Texas
1 review
2 helpful votes
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I been with life points for a while now. The past 2 months I've been trying to redeem my points but it's not letting me. They said there's a glitch and that they're working on it and it's affected every member. This has been goin on now for just over 2 months. If anyone with life points can give extra info on this would gladly be happy.

Date of experience: July 31, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Mark,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Finland
1 review
4 helpful votes
Follow Ville R.
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It is not legit
July 31, 2021

They stopped giving me surveys right when i needed only one survey to get 5euros from the website and i have seen this same scam many times before.

Date of experience: July 31, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Ville,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Washington
1 review
9 helpful votes
Follow Mike M.
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Very clever scam
July 29, 2021

Joined Life points and spent time with initial survey. Then heard nothing for several days. Didn't expect this to be some great money-maker. Went back to check and received this bogus message after providing them very thorough survey answers. "The information provided during the registration process did not pass some security checks we perform against 3rd party data.

We appreciate your interest to become a member, but unfortunately we cannot accept the registration at this time." A complete waste of time AND a release of my data without any compensation. What a great way to sell customer data to survey-hungry companies without costing Life points a dime. Definitely Not Recommended. Also shame on all these review sites that give it good ratings. They have failed to protect consumers.

Date of experience: July 29, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Mike,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

South Africa
1 review
0 helpful votes
Follow Annette W.
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Takes a long time at my Golden age to accumulate enough points for redemption, however, when I get there, it's well worth the wait. Brilliant customer service Thank you

Date of experience: July 29, 2021
Priscilla F. LifePoints Rep
over a year old

Thank you very much for such great review, Annette! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,
The LifePoints Team

Illinois
1 review
1 helpful vote
Follow Allison D.
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I think this has become a site which is more focused on harvesting your data, less focused on a solid experience for survey takers. If you're cool with giving away your personal information for nothing. Have at it.

Date of experience: July 25, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Allison,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Massachusetts
2 reviews
0 helpful votes
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The registration doesn't even work. Every time I try to register it just acts like I didn't. The site just doesn't function.

Date of experience: July 19, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Yuni,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Georgia
1 review
2 helpful votes
Follow TIMOTHY B.
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I contacted the help desk 20 days ago. When I try to claim a giftcard it says" we are unable to process your request, please check your balance". I have more than enough points but can't get giftcard. Company said it would take a while but 20 days is long enough.

Date of experience: July 13, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Timothy,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

India
1 review
0 helpful votes
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I genuinely believed lifepoints was the best survey site but now they have stopped sending me surveys inspite of me being very active on the site.

Date of experience: July 9, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Anshika,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

India
1 review
0 helpful votes
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Not received voucher
July 7, 2021

In 23rd June I redeemed my lifepoints but still today I have not received my voucher. Intimate 2 times but reply are same …. They are doing work of that complain …. My question is that how many days are required to solve this? Lifepoints complain site showing it will take 10 days to send a voucher but it is 13 days to over and have not received voucher.

Date of experience: July 6, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Pritha,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Colorado
1 review
10 helpful votes
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Life point is simple a overly controlled low self esteem website. Invariable there are technical problems. But unless you agree with everything support tells you about completed and not paid surveys to you — they withhold further surveys for weeks. Their explanation is that this is normal. They are passive/ aggressive and revengeful Horrible employees dump on survey takers. But you must tell them they are perfect. Ridiculous and pathetic

Date of experience: July 5, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Louis,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Michigan
2 reviews
0 helpful votes
Follow Heidi W.
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It is time consuming to do online surveys but, if you do them on lifepoints you rarely get disqualified and get paid quite reasonably. Definitely not a scam and the customer service reps are great as well. Rare that you need them but when you have a problem in a survey they respond quickly.
I would give them five stars if the payout was a little quicker and there weren't random times that there were no surveys all of a sudden when there's usually a couple dozen. That can be frustrating.

Date of experience: July 4, 2021
Priscilla F. LifePoints Rep
over a year old

Thank you for your review and feedback, Heidi! Your feedback helps us get better.

Kind regards,
The LifePoints Team