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LifePoints has a rating of 2 stars from 742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 335th among Work At Home sites.
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Like others no reason and just before pay out as happened to me with a couple of previous accounts with these rip off surveys, i have been with valued surveys for 10 years and never had a problem with them, lifepoints are necking them selves
I have been a member of this site since it was Globaltestmarket which has been about 10 years. My Mom had a stroke last year so I have been busy taking care of her. I had accumulated over ******* life points over the years and given that we could really use the money right now I decided to redeem it. I went to sign in and it said my account was temporarily unavailable and to contact the help desk. I contacted them and received and email back that said."The information provided during the registration process did not pass some security checks we perform"What does that even mean? I've been a member for years and suddenly it's terminated and I lose all the points I've worked hard for. Word to the wise stay far far away from this site. After reading these reviews it's obvious I'm not the only one who's been scammed. Just wish I had been smart enough to cash out. But I guess I trusted too much. Shame.
Hi Justine,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
They use people to drain them of answers to their surveys and don't want to pay them. There are almost constant login issues and they won't give you any specific reasons why they won't pay them. There are many complaints about them. They cut your membership off and won't tell members why. This is bad business and they will go down for this. I have less than nothing good to say about them. LifePoints is a waste of time and many many people complain about it.
Hi,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
A total scam! I had a decent amount accrued from doing many many surveys. When I decided to cash it into my Pay Pal, I received an email saying I had violated. I asked how? The response was I could not be informed but simply I had my account terminated! Why I ask. I was saving up for uni textbooks
Hi Kath,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Did some surveys amassed enough points to cash out a gift card, and suprise suprise like everyone else my account was terminated due to a violation of their rules.
What's funny is there is nothing really in their rules of service at all except for, your account will be suspended if you don't use it for certain amount of days.
This site is clearly a scam and I suggest you do as I am doing and report them for stealing data.
Hi Danny,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I completed the surveys to collect points when I put in to claim my rewards they closed my account when I emailed them about this said I have gone against there terms and conditions when I contacted them again not given me a valid explanation and have taken the point and the £15 voucher I claimed for. I do not recommend this website
Hi Amanda,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Glad I did not waste a lot of time taking these surveys. When I do surveys, I try to get paid out immediately at first just to see if they are reputable. Lifepoints is NOT. Did the surveys, asked for payout and they said that I violated their rules, although they will not say what rules I violated. NEVER planned on paying out. SCAM SURVEY SITE! Look for a better survey site. DO NOT waste your time on this one. Below is the email that I received from LifePoints.
Sophia (LifePoints)
Aug 8,2022, 08:54 GMT+1
After reviewing your account history and performing an audit of your membership, we have found evidence that you have violated the LifePoints Reward Point Rules. Therefore, your account has been deactivated and all LifePoints (LPs) have been forfeited.
Please take a moment to review:
LifePoints Terms of Use: https://www.lifepointspanel.com/terms-of-service
LifePoints Rewards Program Terms: https://www.lifepointspanel.com/terms-rewards
The LifePoints Team
Have a great day!
Your LifePoints Team
Hi Cyndi,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
After accruing enough points from completing surveys, I opted to redeem them for a £10 PayPal payment. Several days later there was no sign of the transaction going through to my PayPal and the points reappeared in my LifePoints account. Thinking that an issue had occurred with my first attempt, I tried to repeat the transaction in good faith. Next thing I know, my account is cancelled and points forfeited because I have 'violated' the reward policy. They will not elaborate further on the supposed evidence they have found of a violation. I am absolutely disgusted by this. My repeat attempt to redeem points was purely down to LifePoints making an error and transferring the points back into my balance. This company is a sham - AVOID :(
Hi Emma,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Lifepoints is 1 of a few worthwhile survey web sites in terms of: straight forward surveys, reliable rewards and a very responsive Customer Service staff. And I have years of experience as a survey taker with 50+ survey sites!
Many thanks for this great review, Stanley! We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.
Kind regards,
The LifePoints Team
LifePoints are a dishonest survey company. I did numerous surveys and had racked up points only to have my account closed. When i contacted them to understand the issue, they told me i needed to signup for a new account and they would have my points transferred. When i did that, my new account was denied and I was unable to get all my points that I had earned back. So all that work for absolutely nothing. They are very unwilling to assist.
Hi Nisha,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
They let you do surveys so they can sell your data, but then they ban you before you can claim your money. Be warned!
Hi James,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
I joined LifePoints about 3 weeks ago. I was excited because I was constantly getting survey offers. I quickly racked up about 3800 points. I tried to redeem them to my PayPal account. While waiting for my PayPal deposit I suddenly was locked out of my account. The reason they gave is I broke some rule of theirs... a rule that they will not explain what it was that I did. They refused to give me my points earned. I believe they just didn't have the money to pay me or many others who had their accounts shut down for no real reason. Don't use this LifePoints. There are better survey and honest sites available. This is a dishonest site.
Hi Theodore,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I have been using Lifepoints on and off for more than a year and successfully redeemed more than a $100 worth of PayPal cash and gift cards. On July 18, I attempted logging in but received a "Sorry, your membership is temporarily unavailable. Please contact our Help Center for support" message. So I e-mailed, and after waiting a day, got an e-mail back saying I "violated the point rules" and my "account had been terminated and points have been forfeited." I responded asking why - to my knowledge I've done nothing wrong and always answered the surveys honestly and never used a bot - and was told the case was escalated but my account will remain closed. They never told me why my account was closed or what my alleged violation was.
So I would recommend using another survey app, lest you get too deep into this one and randomly lose your account someday for some reason they never bother to tell you. Survey Junkie works pretty well.
Hi Jim,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I think its time Life Points gets investiagted because its a scam. So look out Life Points... Fraudsters
Hi Adam,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
I was happily doing surveys (when I got them) so after I got enough for £30 love to shop vouchers they suddenly closed my account said I had breached their rules (not sure how) they didn't explain if I was wrong I would fully accept but no explanation just saying all points forfeited and membership terminated that's it what a joke avoid at all costs
Hi Wendy,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I was only a few points away from completing the first reward for completed surveys when my membership was revoked with no explanation. Help center was NO help. Lifepoints is a joke.
Hi Paula,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I used this service until I had 5500 points which I then tried to redeem and at this point my membership was cancelled along with my order to redeem the points. When I contacted Lifepoints regarding the issue they notified me that I had "violated their rules" and would not be allowed to continue using the service. In other words, the moment you attempt to cash in your rewards, you are violating their rules. Quite funny but will not be wasting any further time with this company. Much better survey systems out there. DO NOT USE LIFEPOINTS!
Hi,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
They used to be good. Now the surveys constantly freeze mostly when you are 90 percent done and when you tell them their response is that is normal and then they don't credit you the points. I have stopped doing any surveys over 10 minutes as rather constantly rip me off. I am just trying to get to the next reward and then will be closing my account. Don't waste your time with this joke of a company. There are better sites out there.
Hi Mike,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I was a loyal member for years - one day I couldn't log in - they said I had unsubscribed myself - WRONG! - they told me I could sign back up and as a one time courtesy they would even forward my points over there - well, I was NOT allowed to sign up again and I was never given the points they owed me (approximately $30 worth). I've read many reviews here and elsewhere that they did it to countless other innocent people. I don't know what happened to this company but they are very devious, underhanded liars.
Hi Susan,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Such a great place to learn and express new versions of myself. Staff are very helpful and keen to so
Ve any questions I have.
Many thanks for this great review, Nicole! We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.
Kind regards,
The LifePoints Team
Answer: I don't think anyone has the answer for that one. There are a lot of us in the same boat. You can email 'Emma' but I wouldn't hold your breath for a reply. Just advise anyone thinking of joining My Survey not to bother.
Answer: It might pay for a little while, then judging by the reviews on here including my own, they deactivate your account giving no reason and if you've got money you haven't claimed you won't get it. If you pester 'Emma', eventually she sends emails telling you they deactivated your account because your account was used in another country or internet cafe. It would seem this happens a lot. I would say if you're going to try it, don't let any points build up before you cash out because you're likely to be disappointed.
Answer: I never felt this as a scam since I have already recieved my gift cards in a short span of time.
Answer: Typically it may take upto 5 days for the PayPal to transfer the amount to your account. One thing you have to note that the e-mail for the LifePoints account and PayPal account should be the same, which I faced due to which some delay happened to me.


Hi Mark,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team