LifePointsReviews 742

There is always a problem when withdrawing money. My order was canceled. Now I don't even have hope that my money will come. If they get better by eating other people's hard work, then yes. Nothing. My hard work has gone down the drain. The result of ignoring the bad comments made by people came out today with me too. Maybe those who don't get money are also hurt like me and made bad comments here. At least you should have given the money everyone hard work.and then you can band the accounts no problem then. There is another survey sites i am an old membership of that and i have made over 200$ and I'm happy with that no more lifepoints never

I attempted to join LifePoints, but was not allowed to join for no apparent reason. I provided truthful information during the signup process, yet was rejected. If this is the way this site routinely conducts business, then I would advise others to steer clear of this disreputable site.

I love this Life Points Survey app. Most trusted survey app. My reward vouchers are successfully received. Thank you Lifepoints survey app.

Don't use this site it's a scam. When i got enough points to cash out they temporarily locked me out of my account. I did the help center thing and never heard anything back from them this site should be shut down. It's s waste of time you won't get paid.

I used this platform for 4 months on a daily basis, and I found that Lifepoints had insightful and interesting surveys to complete. I like to provide feedback so this platform was allowing me to do that whilst giving me rewards. After changing my e-mail, and submitting the first request for Paypal payment instead of Amazon voucher, I was straight away de-activated, with zero reason provided. I use 5 other platforms and have done this for over 6 years with zero issues, so I find this baffling that they de-activated me. Not sure why they just closed my account and removed my £10 worth of points, but looks like if you change your e-mail and start requesting a cash payment instead of Amazon voucher, they just cut you off. I would be really happy to regain access to my account and carry on with Amazon vouchers. I already checked the Help section of the website ("Why-was-I-disabled-from-LifePoints") and I am very disappointed that I was de-activated as it has never happened with any other platforms.
Monikaebaytrading

I have been using this site for 10 years now and out of nowhere they close my account and I have asked them 2 times why they have closed my account they won't tell me what I did wrong and won't say anything. They have deducted all my points and won't say what I have done. I regret that I have been a customer of yours for 10 years. I will not recommend you to anyone and everyone who reads this should know that this site shuts people down for no reason. Scam company

I was able to save up a good chunk of points and I withdrew them all at once, got my confirmation email my order is coming. Then couple days later I couldn't log in so I asked them what's going on, they said I violated rules and they canceled my order and closed my account without even telling me. I've been a member for years and never had this happened. What a waste of time! Scammers. Stay away from this site abs find a better one.

Ive been doing surveys for some time now, this site seems legit at first and pays out small amounts. I built up around £80 to go towards Christmas then got locked out of my account and told I have breached their terms & conditions and have lost my money. After asking numerous times for the reason they have refused to tell me even after I have threatened legal action. There are far more genuine survey sites out there that act responsibly and within the law. I intend taking the matter further.

I bought the airpods for 1500 6 months ago and it's not working it's the worst airpods ever I prefer you people not to bu airdopes 131 thank yoj

Spent time and earned lifepoints, cashed them out and guess what my account got deactivated for violating rules. This is one of the most ridiculous scams I have ever experienced. I am a member of lifepoints from past 2years, never experienced this kind of $#*!. I think the staffs have been changed they want the vouchers for themselves.

As someone who used LifePoints for several years I never had any problems until a week ago when I decided to redeem $40, a few days afterwards I wasn't able to log in anymore. I sent them a message to find out what is going on.

To my surprise I received an email back saying that there was a technical issue with my vouchers and they had to refund my points.

Also in that email they stated they did a review of my account and said I had violated there terms and conditions.

I've always given honest answers in the surveys I've done so was extremely confused, I send them a message through their contact us part.

I received an automated reply 20 minutes later to say that my problem had been escalated for review (amazing how quickly they were able to review it). Where they then stated that I had violated their terms and conditions.

It further stated

1. My account has been closed
2i lost all my points (nearly $50 worth)
3. They refuse to provide any proof or evidence of what I'm alleged to have done wrong.
4. They usually side with members (never did in my case) but there was overwhelming evidence against me
5. My account is terminated and to have a great day.

I then decided to look up reviews of LifePoints to discover all these other people with the same issues as of late. In these messages I saw LifePoints replied and said to contact them and raise a tickeT for investigation. So I thought I'll do that and see what happens.

I received a response within an hour again (such quick responses) with the EXACT SAME response word for word that I received earlier that day.

So your complaints are not even investigated or taken seriously. You get auto responses with the same text. I'm looking forward to see LifePoints auto response to this review to say to contact them with all my info so they investigate it.

Then I can get the same automated response for a 3rd time

So in summary sure they are ok to use for a little while but after awhile they just randomly terminate your account strip you of all your points and never investigate just give you automated responses. If this is something that appeals to you then sure go ahead and use them.

Like many many others, Lifepoints cancelled my account and took away my points for allegedly breaking their terms, which I had not done. It seems they do this to everybody after they have used you for a bit. Many many similar complaints if you search. Do not use!

For the past three days I've been trying to redeem my points for a cheap $5 Amazon gift card and it says "we can't process your order, try again later." It's been 3 days! Worse, I try to contact them via email and chat and when I hit submit it rejects my message! What's the deal with this outfit?

I wish I had thought of checking for Reviews of LifePoints before committing so many unrewarded hours to completing their surveys.

I have now read the Life Points Terms the panel sent me. I have read nothing that would indicate that I have "violated the LifePoints Reward Point Rules" which their support staff has claimed.

All I know is for 2 weeks I answered all surveys in good faith, earned the minimum 1100 points and sought to redeem these points for $10. I was told it would take about 10 days to receive the reward. But from that moment I was not offered any further surveys.

I have no understanding of why LifePoints took this action. I apply an ethical approach to everything I do in my life so am both mystified and offended by their judgment.

As soon as I had enough rewards I purchased the $25 Amazon card. All of a sudden my account was deactivated. I received an email saying I violated the rules. All I have done is complete surveys almost every day and have answered honestly. They don't even have the decency to tell me what I supposedly did wrong. This is a total scam. They received my information. I did so many surveys for them (enough for over 3000 points) and as soon as I go to cash in they claim I have suddenly violated rules.

If you like to work without getting paid, then this is the site for you. I spent my time doing these stupid surveys and chose to get my reward in cash (PayPal). But when I wanted to cash in, all my points disappeared and no money appeared on my PayPal account. Total scam. Customer services is completely useless. Don't recommend this site to anyone.

Earned more than enough for £15 PayPal voucher which I submitted to be redeemed, and now surprise surprise, my account has been deactivated for "violating the terms". I emailed back asking for proof and what do you know? They don't respond. When you are taking the time to fill in surveys to help bring in a little bit of money to help your financial situation and then they screw you over.
Get your house in order LifePoints

*UPDATE*
Two complaints have been raised - still no response. Because LifePoints have written to their members stating that they are in violation of the terms, not only is this defamation of character, but they are putting themselves in the position for potential libel action. I have advised LifePoints that they need to resolve this issue as I may have to seek legal advice. Any members in the same position, look at stating this in your complaint and hopefully they'll pull their finger out and rectify the situation. Will update you if/when I get a response

*UPDATE*
Support Team (LifePoints)
25 Aug 2022, 07:52 BST

Hello,

Unfortunately, your order has been canceled due to a technical issue. Your LifePoints (LPs) have been returned.

Your inquiry was escalated for further review. The Terms and Condition violations have been confirmed and the account(s) will remain closed.

LifePoints reserves the right to terminate any membership suspected of Terms and Condition violations and further forfeit all awards earned from said account.

LifePoints does not reveal how investigations are conducted or the measures taken to investigate memberships. This policy is a precaution to prevent future circumvention of our security measures and/or investigative tactics.

LifePoints always errs on the side of the member, and the evidence must be overwhelming to result in membership termination. The evidence in your case was overwhelming.

Therefore, your membership(s) were terminated and all associated LifePoints (LPs)/awards were forfeited upon membership termination.
The LifePoints Team

Have a great day!
Your LifePoints Team

CONCLUSION - LifePoints are fraudulently wasting your time with surveys, not honouring your hard earned points and inferring that you are violating the terms of the site. Utter BS!

Do not trust these thieves: after taking a long time to earn enough to actually make a withdrawal, they immediately close my account and take all my points because of a claimed breaking of the rules. I am am member of many other survey groups and have never had an issue. They refused to give any details of why my account was closed. Funny how it was only closed after i tried to withdraw!