Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Looking to live a longer, healthier life? You’ve come to the right place! Since 1980, Life Extension has offered high quality vitamins and minerals and dietary supplements that support healthy aging, longevity–and overall health and wellness. And our science-based supplements are just the beginning; we bring the latest longevity and wellness research through weekly blogs, magazine articles, health protocols and more. Got questions? You can talk to our diverse team of health and nutrition experts, or easily find out exactly what your body needs with our blood testing services.
Life Extension enjoys a strong reputation among long-term customers who commend the high quality of its supplements and the wealth of scientific information provided. Many appreciate the efficient ordering process and fast shipping, which enhances customer satisfaction. However, concerns have been raised regarding service delays, particularly in shipping and order tracking, which can frustrate customers. Additionally, some users find the product selection overwhelming and suggest improvements for easier comparison. Overall, while the company excels in product quality and customer service, addressing shipping issues and enhancing the online shopping experience could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've been with LE for many years, and my dad before me for a long time. I have never had a bad experience with LE. That is not to say that USPS hasn't created a delay with an order. But in that recent situation I found LE Customer Service to be very understanding & helpful. I have found the website to be easy to navigate, the range of products impressive, and the magazine with relevant research citations to be impressive. I will continue to place orders with LE on a regular basis.
I got introduced to Life Extensions thru a friend. Their customer service is good and delivery fast! They resolve issues with ease.
I consult with NIH research, and you have what I want...good products backed by science.
I have been a consumer of LE products for over 20 years, but I have cut back to the most needed essentials as I cannot afford all the products that I would like.
I've been buying Life Extensions for a while now and it's so much more convenient than going to a vitamin shop. The products are giving good results and I can read up on what the product does and how it will help with my health.
I didn't received my purchase yet. Don't have reason to describe my experience
I requested that my items be canceled less than 15 mins after the order was placed but they said they won't cancel it I was informed that they would mail me a return label to my address because I didn't have a printer but sent me an email with a link to a return label instead. This is terrible service.
The person I talked to was knowledgeable and friendly! He helped me find a supplement to match what I was looking for.
The process for ordering and getting the product delivered is extremely easy and fast.
Ok so added my choices to cart.
I go to top menu to begin checkout by clicking cart icon.
The choices show about a half second and disappear.
No way to to get to checkout.
Finally got to checkout by adding a random product.
That give me a view cart option on a popup.
I click that and go to cart fine where I then delete the random product and continue to checkout normally.
We apologize for the difficulty you experienced when completing your order on our website and for any inconvenience this may have caused. We truly appreciate you taking the time to share your feedback, and we have forwarded it to the appropriate department for review.
You can search on LE product numbers or product names to get to the main information on that product and details are provided on function and dosage.
Ordering is easy.
There is so much talk nowadays about magnesium and what it does to your body and yes, you do need it, but there is also so much talk about which magnesium is the best and I have tried several of them. This particular product will have 30 days to prove itself, and then I'll follow up with another review
I ordered over $100 worth and you choose the worst ever shipping methods - I will not order again so sad that you don't care about my order and used the worst shipping usps - why could u use ups or fedex - I ordered since last week and I can't tract my package without the USO's asking me to pay and sign up for tracking
We sincerely apologize that you did not receive your order and were unsatisfied with our shipping carrier options. Your experience and feedback are very important to us. Please contact our customer care team at 800-544-4440. They are available 24/7 and are happy to assist you with a resolution as quickly as possible.
I have not received the product i ordered,, so i was going to wait a few more days and call in to see what has happened
We sincerely apologize that you did not receive your order at the time of this review. According to our tracking information, your most recent order was marked as delivered on 09/09. If you still have not received it, please reach out to our customer care team at 800-544-4440. Our team is available 24/7 and will be happy to assist you in resolving this issue as quickly as possible.
I am always satisfied with Life Extension purchases and have been buying for years.
I also like the fast delivery and any time I've needed help their Customer Service has
Been excellent. Additionally, you will learn great deal because of all the information
Provided.
My dad, a chemist, trusted Life Extension products and now so do I. I'm grateful also for all the articles, both online and in the magazine.
In my first experience with Life Extension I was attempting to place a small order on-line, when I made an error in trying to set the payment method. I wasn't sure what I had done incorrectly. I called Life Extension for assistance and technician promptly took care of my problem. I was greatly relieved.
Shopping on the LEF Website is fun. I often take more time because I like to peruse the different products.
Answer: When supplementing with Life Extension products, please rest assured that you are taking the highest-quality products. In fact, Life Extension's quality control and quality assurance measures are regarded as the most stringent and advanced in the industry. Please note that we use raw materials that have scientific validation for dosage, safety, and effectiveness. All our raw materials go through stringent testing to meet our high-quality standards. Testing is performed for microbes, heavy metals, disintegration, potency, and quantity of active ingredients in the finished product. Testing methods are High-Performance Liquid Chromatography, Gas Chromatography, or ICP-Mass Spectrometry but other methods may be used. Only when raw materials meet Life Extension's specifications are they released for production. This information is available on our Certificate of Analysis (COA), which can be provided upon request.
Answer: Based on research studies, some effects were seen as early as 30 days with lasting effects seen after 90 days. We suggest following the study duration to determine efficacy. Nonetheless, the amount of time to see benefits can also be influenced by one's unique biochemistry, use of medications, and the extent of support needed. Biochemical individuality is the concept that each person's nutritional and chemical makeup is unique and that dietary and other needs, therefore, vary from person to person.
Answer: When supplementing with Life Extension products, please rest assured that you are taking the highest-quality products. In fact, Life Extension's quality control and quality assurance measures are regarded as the most stringent and advanced in the industry. Please note that we use raw materials that have scientific validation for dosage, safety, and effectiveness.
Answer: This varies depending on the individual's needs. For ongoing support, continuous use is suggested.
Answer: While our Life Extension Mix products are considered our most comprehensive multi-nutrient option, our Two-Per-Day Multivitamin is a great foundational, convenient, and budget friendly choice for customers.


We sincerely apologize for the inconvenience you experienced while trying to cancel your order. Our system processes orders in real-time, and it's possible that your order was already in the final stages of packing for shipment when you attempted to cancel. We strive to expedite our shipping timeframes as much as possible to get your order to you quickly. Thank you for taking the time to provide us with your feedback.