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Life Extension

4.4

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From the business

Looking to live a longer, healthier life? You’ve come to the right place! Since 1980, Life Extension has offered high quality vitamins and minerals and dietary supplements that support healthy aging, longevity–and overall health and wellness. And our science-based supplements are just the beginning; we bring the latest longevity and wellness research through weekly blogs, magazine articles, health protocols and more. Got questions? You can talk to our diverse team of health and nutrition experts, or easily find out exactly what your body needs with our blood testing services.


lifeextension.com
Founded in 1980
Lauderdale Lakes, FL, United States
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Life Extension Reviews Summary

Life Extension enjoys a strong reputation among long-term customers who commend the high quality of its supplements and the wealth of scientific information provided. Many appreciate the efficient ordering process and fast shipping, which enhances customer satisfaction. However, concerns have been raised regarding service delays, particularly in shipping and order tracking, which can frustrate customers. Additionally, some users find the product selection overwhelming and suggest improvements for easier comparison. Overall, while the company excels in product quality and customer service, addressing shipping issues and enhancing the online shopping experience could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
6
shipping
6
returns
5
quality
5
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
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Life Extension Never Let's Me Down
September 17, 2024

I've been with LE for many years, and my dad before me for a long time. I have never had a bad experience with LE. That is not to say that USPS hasn't created a delay with an order. But in that recent situation I found LE Customer Service to be very understanding & helpful. I have found the website to be easy to navigate, the range of products impressive, and the magazine with relevant research citations to be impressive. I will continue to place orders with LE on a regular basis.

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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Satsified Customer
September 17, 2024

I got introduced to Life Extensions thru a friend. Their customer service is good and delivery fast! They resolve issues with ease.

Date of experience: September 7, 2024
Maryland
1 review
0 helpful votes
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Backed by science
September 17, 2024

I consult with NIH research, and you have what I want...good products backed by science.

Date of experience: September 7, 2024
Colorado
1 review
0 helpful votes
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I have been a consumer of LE products for over 20 years, but I have cut back to the most needed essentials as I cannot afford all the products that I would like.

Date of experience: September 7, 2024
Kentucky
1 review
0 helpful votes
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I've been buying Life Extensions for a while now and it's so much more convenient than going to a vitamin shop. The products are giving good results and I can read up on what the product does and how it will help with my health.

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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I didn't received my purchase yet. Don't have reason to describe my experience

Date of experience: September 7, 2024
Illinois
1 review
0 helpful votes
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Not good customer service
September 17, 2024

I requested that my items be canceled less than 15 mins after the order was placed but they said they won't cancel it I was informed that they would mail me a return label to my address because I didn't have a printer but sent me an email with a link to a return label instead. This is terrible service.

Date of experience: September 7, 2024
Pamela V. Life Extension Rep
over a year old

We sincerely apologize for the inconvenience you experienced while trying to cancel your order. Our system processes orders in real-time, and it's possible that your order was already in the final stages of packing for shipment when you attempted to cancel. We strive to expedite our shipping timeframes as much as possible to get your order to you quickly. Thank you for taking the time to provide us with your feedback.

New Jersey
1 review
0 helpful votes
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Vitamins
September 17, 2024

Delivery is very quick. The reviews of the science behind the products is very informative.

Date of experience: September 7, 2024
Florida
1 review
0 helpful votes
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The person I talked to was knowledgeable and friendly! He helped me find a supplement to match what I was looking for.

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Great products
September 17, 2024

The process for ordering and getting the product delivered is extremely easy and fast.

Date of experience: September 7, 2024
Oregon
2 reviews
0 helpful votes
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Waiting
September 17, 2024

Waiting for my first order to arrive. I decided to try Life Extension products because Google sponsors their vitamins as non synthetic.

Date of experience: September 7, 2024
Texas
1 review
0 helpful votes
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Checkout issue
September 17, 2024

Ok so added my choices to cart.
I go to top menu to begin checkout by clicking cart icon.
The choices show about a half second and disappear.
No way to to get to checkout.

Finally got to checkout by adding a random product.
That give me a view cart option on a popup.
I click that and go to cart fine where I then delete the random product and continue to checkout normally.

Date of experience: September 7, 2024
Pamela V. Life Extension Rep
over a year old

We apologize for the difficulty you experienced when completing your order on our website and for any inconvenience this may have caused. We truly appreciate you taking the time to share your feedback, and we have forwarded it to the appropriate department for review.

Illinois
1 review
0 helpful votes
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You can search on LE product numbers or product names to get to the main information on that product and details are provided on function and dosage.

Ordering is easy.

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Good product
September 17, 2024

There is so much talk nowadays about magnesium and what it does to your body and yes, you do need it, but there is also so much talk about which magnesium is the best and I have tried several of them. This particular product will have 30 days to prove itself, and then I'll follow up with another review

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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I ordered over $100 worth and you choose the worst ever shipping methods - I will not order again so sad that you don't care about my order and used the worst shipping usps - why could u use ups or fedex - I ordered since last week and I can't tract my package without the USO's asking me to pay and sign up for tracking

Date of experience: September 7, 2024
Pamela V. Life Extension Rep
over a year old

We sincerely apologize that you did not receive your order and were unsatisfied with our shipping carrier options. Your experience and feedback are very important to us. Please contact our customer care team at 800-544-4440. They are available 24/7 and are happy to assist you with a resolution as quickly as possible.

Arizona
1 review
0 helpful votes
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I have never received my order
September 17, 2024

I have not received the product i ordered,, so i was going to wait a few more days and call in to see what has happened

Date of experience: September 7, 2024
Pamela V. Life Extension Rep
over a year old

We sincerely apologize that you did not receive your order at the time of this review. According to our tracking information, your most recent order was marked as delivered on 09/09. If you still have not received it, please reach out to our customer care team at 800-544-4440. Our team is available 24/7 and will be happy to assist you in resolving this issue as quickly as possible.

Maryland
3 reviews
0 helpful votes
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Many Years of Using Life Extension
September 17, 2024

I am always satisfied with Life Extension purchases and have been buying for years.
I also like the fast delivery and any time I've needed help their Customer Service has
Been excellent. Additionally, you will learn great deal because of all the information
Provided.

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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My dad lived to be 94
September 17, 2024

My dad, a chemist, trusted Life Extension products and now so do I. I'm grateful also for all the articles, both online and in the magazine.

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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Excellent.
September 17, 2024

In my first experience with Life Extension I was attempting to place a small order on-line, when I made an error in trying to set the payment method. I wasn't sure what I had done incorrectly. I called Life Extension for assistance and technician promptly took care of my problem. I was greatly relieved.

Date of experience: September 7, 2024
Kentucky
1 review
0 helpful votes
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Shopping on the LEF Website is fun. I often take more time because I like to peruse the different products.

Date of experience: September 7, 2024