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Life Extension

4.4

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From the business

Looking to live a longer, healthier life? You’ve come to the right place! Since 1980, Life Extension has offered high quality vitamins and minerals and dietary supplements that support healthy aging, longevity–and overall health and wellness. And our science-based supplements are just the beginning; we bring the latest longevity and wellness research through weekly blogs, magazine articles, health protocols and more. Got questions? You can talk to our diverse team of health and nutrition experts, or easily find out exactly what your body needs with our blood testing services.


lifeextension.com
Founded in 1980
Lauderdale Lakes, FL, United States
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Life Extension Reviews Summary

Life Extension enjoys a strong reputation among long-term customers who commend the high quality of its supplements and the wealth of scientific information provided. Many appreciate the efficient ordering process and fast shipping, which enhances customer satisfaction. However, concerns have been raised regarding service delays, particularly in shipping and order tracking, which can frustrate customers. Additionally, some users find the product selection overwhelming and suggest improvements for easier comparison. Overall, while the company excels in product quality and customer service, addressing shipping issues and enhancing the online shopping experience could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
184
value
6
shipping
6
returns
5
quality
5
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oregon
2 reviews
0 helpful votes
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Waiting
September 17, 2024

Waiting for my first order to arrive. I decided to try Life Extension products because Google sponsors their vitamins as non synthetic.

Date of experience: September 7, 2024
Texas
1 review
0 helpful votes
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Checkout issue
September 17, 2024

Ok so added my choices to cart.
I go to top menu to begin checkout by clicking cart icon.
The choices show about a half second and disappear.
No way to to get to checkout.

Finally got to checkout by adding a random product.
That give me a view cart option on a popup.
I click that and go to cart fine where I then delete the random product and continue to checkout normally.

Date of experience: September 7, 2024
Pamela V. — Life Extension Rep
over a year old

We apologize for the difficulty you experienced when completing your order on our website and for any inconvenience this may have caused. We truly appreciate you taking the time to share your feedback, and we have forwarded it to the appropriate department for review.

Illinois
1 review
0 helpful votes
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You can search on LE product numbers or product names to get to the main information on that product and details are provided on function and dosage.

Ordering is easy.

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Good product
September 17, 2024

There is so much talk nowadays about magnesium and what it does to your body and yes, you do need it, but there is also so much talk about which magnesium is the best and I have tried several of them. This particular product will have 30 days to prove itself, and then I'll follow up with another review

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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I ordered over $100 worth and you choose the worst ever shipping methods - I will not order again so sad that you don't care about my order and used the worst shipping usps - why could u use ups or fedex - I ordered since last week and I can't tract my package without the USO's asking me to pay and sign up for tracking

Date of experience: September 7, 2024
Pamela V. — Life Extension Rep
over a year old

We sincerely apologize that you did not receive your order and were unsatisfied with our shipping carrier options. Your experience and feedback are very important to us. Please contact our customer care team at 800-544-4440. They are available 24/7 and are happy to assist you with a resolution as quickly as possible.

Arizona
1 review
0 helpful votes
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I have never received my order
September 17, 2024

I have not received the product i ordered,, so i was going to wait a few more days and call in to see what has happened

Date of experience: September 7, 2024
Pamela V. — Life Extension Rep
over a year old

We sincerely apologize that you did not receive your order at the time of this review. According to our tracking information, your most recent order was marked as delivered on 09/09. If you still have not received it, please reach out to our customer care team at 800-544-4440. Our team is available 24/7 and will be happy to assist you in resolving this issue as quickly as possible.

Maryland
3 reviews
0 helpful votes
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Many Years of Using Life Extension
September 17, 2024

I am always satisfied with Life Extension purchases and have been buying for years.
I also like the fast delivery and any time I've needed help their Customer Service has
Been excellent. Additionally, you will learn great deal because of all the information
Provided.

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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My dad lived to be 94
September 17, 2024

My dad, a chemist, trusted Life Extension products and now so do I. I'm grateful also for all the articles, both online and in the magazine.

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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Excellent.
September 17, 2024

In my first experience with Life Extension I was attempting to place a small order on-line, when I made an error in trying to set the payment method. I wasn't sure what I had done incorrectly. I called Life Extension for assistance and technician promptly took care of my problem. I was greatly relieved.

Date of experience: September 7, 2024
Kentucky
1 review
0 helpful votes
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Shopping on the LEF Website is fun. I often take more time because I like to peruse the different products.

Date of experience: September 7, 2024
California
2 reviews
0 helpful votes
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HIGHLY RECOMMENDED!
September 17, 2024

My doctor who is a specialist in bio-identical hormone therapy and a family M.D. Introduced me to Life Extension as she felt you needed to know how pure your supplements are and made in the USA! I couldn't be happier as I don't know how to research Labs for the best money can buy.Thank you to my doctor for sharing this information! She doesn't get any monetary compensation, just good ratings with me!

Date of experience: September 7, 2024
District of Columbia
2 reviews
0 helpful votes
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New formula
September 17, 2024

A bit disappointed in the " remake" of the Nito Vasc Boost. Has an after taste that snot pleasant,almost too sweet. Please reconsider going back to the other " purple" flavor,won't buy again.

Date of experience: September 7, 2024
Georgia
1 review
0 helpful votes
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Great Products
September 17, 2024

I think I have found the only place to buy health products when I can't find them else where I like no muss no fuss and NO big push to view lies or exaggeration

Date of experience: September 7, 2024
Colorado
2 reviews
0 helpful votes
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Bad transaction function
September 17, 2024

I am a new customer.
I wanted to give NAD+ a try.
I placed a minimum order and signed up for auto-ship to receive the discount, knowing that I could cancel at any time.
I got a confirmation saying "thank you for your purchase".
Later I received a message saying something was missing and to re-submit my order.
I didn't fully understand what the problem was.
So, I ordered a single bottle.
Then, I received confirmation notices on both transactions.
That's just not right!
I do not want to do business with a company using deceptive software practices.
The are other reputable suppliers with which to deal.
I hope the product works since now I'll have three bottles.
I am very disappointed.
Charles Barth

I don't want any excuses. I know how this works. Shame.

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Environmentally Unconscious
September 17, 2024

In the past I would give them 5 stars but...the now put pills in plastic bottles, delivers them in plastic envelopes, and put the bare minimum of pills in a bottle. (Most often only a 30 day supply.) Their products are now becoming less economical and each time I order, I feel guilty because of their environmental impact.

Date of experience: September 7, 2024
Florida
2 reviews
0 helpful votes
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Trustworthy
September 17, 2024

Every person in the health field has always approved of the quality of Life Extension products. The product descriptions are very good and whenever I've made a personal inquiry, the responses covered my inquiry and more. Things have always arrived in a timely manner and billings have been accurate.

Date of experience: September 7, 2024
Oklahoma
1 review
0 helpful votes
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Birthday Discount
September 17, 2024

I placed an order, used special code and received a birthday discount. Since I am a member I also received free shipping.

Date of experience: September 7, 2024
Montana
1 review
0 helpful votes
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Late night online purchase experience
September 17, 2024

While attempting to purchase products online for first time with Life Extension, I experienced difficulty before completing the process. Since it was almost midnight I was tired and started to give up--yet saw there is 24/7 customer service. So called them at that point.

Date of experience: September 7, 2024
New Jersey
1 review
0 helpful votes
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OVERPRICED
September 17, 2024

Overpriced & waste of paper resources with all the catalogs.
Dispense with catalogs & simply provide bottom line pricing.

Date of experience: September 7, 2024
Texas
1 review
0 helpful votes
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Magnesium
September 17, 2024

No problem really on customer service. Just wish in the magnesium they would use other than oxide, from all I'm studied it is the least absorbing. Thanks

Date of experience: September 7, 2024