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Life Extension

4.4

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From the business

Looking to live a longer, healthier life? You’ve come to the right place! Since 1980, Life Extension has offered high quality vitamins and minerals and dietary supplements that support healthy aging, longevity–and overall health and wellness. And our science-based supplements are just the beginning; we bring the latest longevity and wellness research through weekly blogs, magazine articles, health protocols and more. Got questions? You can talk to our diverse team of health and nutrition experts, or easily find out exactly what your body needs with our blood testing services.


lifeextension.com
Founded in 1980
Lauderdale Lakes, FL, United States
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Life Extension Reviews Summary

Life Extension enjoys a strong reputation among long-term customers who commend the high quality of its supplements and the wealth of scientific information provided. Many appreciate the efficient ordering process and fast shipping, which enhances customer satisfaction. However, concerns have been raised regarding service delays, particularly in shipping and order tracking, which can frustrate customers. Additionally, some users find the product selection overwhelming and suggest improvements for easier comparison. Overall, while the company excels in product quality and customer service, addressing shipping issues and enhancing the online shopping experience could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
184
value
6
shipping
6
returns
5
quality
5
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Spoke with representative to solve my problem and was very satisfied

Date of experience: July 18, 2024
Missouri
1 review
0 helpful votes
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Recommendation
July 28, 2024

Been purchasing produces for several years now
They are high quality at good price

Date of experience: July 18, 2024
Wisconsin
2 reviews
0 helpful votes
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Orders on time and as requested. Magazine is helpful to review products. Immediate answers to questions any time I've called. Doctors on board if you need their help.

Date of experience: July 18, 2024
Florida
1 review
3 helpful votes
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Summer sale
July 28, 2024

After submitting my order noticed noticed was charged $42 for testosterone elite as it was advertised for $29.Was working and no time to contact customer service got email stating order shipped. Bummer Sincerely, Rob F

Date of experience: July 18, 2024
New York
2 reviews
0 helpful votes
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Excellent customer service.
July 28, 2024

I needed my bloodwork results quickly for a doctor appointment. The representative took her time and found my blood work and had them expedite it. It was delivered to me in just a few hours, and I was very impressed.

Date of experience: July 18, 2024
Illinois
1 review
0 helpful votes
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I'm not happy.
July 28, 2024

I made several purchases and I cannot find any tracking to my overnight I paid for nor a replay to my email I sent asking about it.

Date of experience: July 17, 2024
Connecticut
1 review
0 helpful votes
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Prompt processing
July 27, 2024

Great quality supplements and user friendly website.
I have always receive my order(s) in a very timely manner.

Date of experience: July 17, 2024
Texas
1 review
0 helpful votes
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Excellent foundation
July 27, 2024

I have been using your products happily for years and rely on on this material

Date of experience: July 17, 2024
Pennsylvania
1 review
0 helpful votes
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This is a great company who uses research backed by real science to formulate their products.

Date of experience: July 17, 2024
Florida
1 review
0 helpful votes
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I have never had an issue with orders until my last one I sent a quick email with the issue at hand and immediately they made it right. No arguments no hoops to jump through.

Date of experience: July 17, 2024
Texas
1 review
0 helpful votes
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Why am I being surveyed now?
July 27, 2024

I ordered some items. The order is in transit, so until I receive the order, I have no opinion

Date of experience: July 17, 2024
Texas
1 review
0 helpful votes
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I have always been satisfied with the service. Most of the products I have purchased were effective and worked well.

Date of experience: July 17, 2024
Virginia
1 review
0 helpful votes
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Supplements are overrated because of the fillers. I buy elsewhere because of this when I can.

Date of experience: July 17, 2024
Janelly E. — Life Extension Rep
over a year old

Hi Kenneth, thank you for taking the time to leave your feedback! Please note that we use ingredients that have scientific validation for dosage, safety, and effectiveness. Excipients (fillers) play a vital role in the production of dietary supplements. They may assist with achieving uniform density for accurate dosing, evenly dispersing the active ingredient in a pill, protecting active ingredients from rapid inactivation due to heat or moisture, promoting proper disintegration or dissolution of a pill, or sustaining the release of active ingredients into the body over time. In addition to our internal review of the literature for inactive ingredients, all the excipients used in our products meet GRAS (Generally Recognized as Safe) criteria. GRAS ingredients have undergone extensive testing to ensure safety. Most importantly, they are used in minimal amounts to enhance the quality or the manufacturing process of our products.

Arizona
1 review
0 helpful votes
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They have good customer service, offer free wellness advice, and have a good return policy! Can't complain.

Date of experience: July 5, 2023
California
1 review
0 helpful votes
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Purchased NAC and it has a bad smell. Asked to send product back for another product as it is either a bad product or defected. Was told no. Was going to send the bottle back for replacement. Will never do business with them. At the end of the day many have the same product and all a company had is there level of customer service. Go with Source of Life vitamins. Source of Life has reputable manufacturing in USA AND they have always had excellent customer service. The only reason I went to Life Extension is because my uncle told me about them. My uncle said he is going to Source of Life now. All for a 9 dollar bottle. Penny wise. Pound foolish.

Date of experience: June 30, 2023
Massachusetts
3 reviews
14 helpful votes
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After years of being on medications for BPH, I decided to try an alternate route. Research led me to Ultra Prostate Formula from LifeExtensions. It worked as well as the meds, but without the side effects. BUT...But...But... I had to stop using it because the softgels often leaked, leaving me with a bottle full of oily mess. Now I'm back on medications, and am extremely reluctant to try any of their other products. BTW, I'm 86 years old, a retired editor and writer. My last job was as editor of a peer-review clinical surgery journal.

Date of experience: April 13, 2023
New York
1 review
4 helpful votes
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Terrible customer service
March 6, 2023

I have been putting off doing this because I really like the supplements but the customer service is non existent. I ordered a supplement the end of January. It never came to my house. I tried numerous, I mean numerous times to contact this company for a replacement with no avail. I sent emails, called and even did a live chat, which was useless because they told me to call their number for a replacement. I couldn't even get through. This is so unacceptable when you have a company that alot of people use, the customer should be first priority!

Date of experience: March 6, 2023
Texas
2 reviews
5 helpful votes
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A Long-time Customer
September 3, 2022

I am a 91-year-old man who had 4 sibling brothers who all died in their sixties or early seventies. I have used Life Extension products for twenty-five plus years and am told by my doctors that I am in excellent health. I plan to live to be well over 100 and attribute my good health, in good part, to Life Extension. I have also acquired a very good knowledge of how to stay healthy by reading the monthly magazine published by Life Extension.

Date of experience: September 2, 2022
Virginia
1 review
18 helpful votes
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The Life Extension company should be called "Life Reduction" due to the maltodextrin content in many of its supplements. Maltodextrin causes diabetes and destroys the gut microbiome, predisposing people to Salmonella poisoning and other intestinal bacterial infections. Maltodextrin causes blood sugar spikes much more than regular table sugar. I found maltodextrin was in at least 18 of the Life Extension supplements that I bought, raising my HgA1c significantly and putting me in the hospital with a severe Salmonella infection. I have not consumed sugar in 30 years, so it was clearly the maltodextrin that did that. Elevating your blood sugar with maltodextrin puts you at risk for ANY infection, including COVID.

Date of experience: December 23, 2021
North Carolina
1 review
3 helpful votes
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LE supplements are a great value. The supplements are clearly researched and affordably priced for the quality of ingredients. If you have questions, they have staff available to answer them. I just recently used the lab work packages and the savings were phenomenal when using the annual sale. Even without the sale I would have saved hundreds of dollars! The work is performed by a major lab company so getting the blood draw is not an issue.

I would highly recommend Life Extension.

Date of experience: September 24, 2021