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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Easy and fast. I haven't been able to get any help with my current mortgage holder
Where's my rates I have rate now of less than 3% why do I need to keep typing lol just answer my first question
Your website indicated that I would see lenders and HELOC amount availability. Instead I instantly get a barrage of phone calls that I don't want.
I don't want to talk to agents who usually don't know what they are talking about.
You haven't done anything wrong yet! I don't want phone calls from Cleveland. I live in West Virginia
Very good so far hoping for a good answer hope I will be able to get the help
I don't want calls. Only email. I give you my number and I get 100 calls at all hours. Garbage.
Been easy so far. Only filling in details. Don't know how it will turn out. This is my first time to check with lendgo.
Not sure how I would rate it. Cut me off in middle of me asking if I could use his VA LOAN
Easy and quick to start process, not sure if I will actually use lenders but they reached out quickly
It's going good but I want a lot of money and I also am making my family and friends join this and it will help everyone.
Easy questions haven't done much accept answer questions so there's really not much to say
Everything seems fine, all seems to make sense look like I can
Aggravating to aggressive 😒 Just wanted to get information
Quick and easy internet all questions in simple to understand
Quick, simple, questions! Easy application so far, hopefully continues this way.
Same old as other loan offers so far no difference at all yet I'll wait and see?
I don't want people calling me. You should have let me view lenders and what their rates are today.
No coments at this time. The website was nothing to be and so about however the gist of the side was okay.
I have not developed an opinion at this point on my experience with this app.
Very polite and knowledgeable Pleasant and respectful. Helpful
Quick and easy and well worth the time I spend checking into it
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members