Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy application no bull$#*!, reads as a real lender. Confidence in statements.
Very good so far very easy to work on Internet Looking forward to getting some help
Don't want to be called. Can't we just text? Don't want to be called can we communicate over texts right now?
It was pretty fast to fill out the questionnaire. That you for your help.
I missed the credit criteria by 40 points.so I'm going to work on that.thanks
Application was straightforward and fast and only ask for simple questions
It was quick & I hope fruitful for me please. The loan up to the home value
Wonderful experience, meeting people, doing good and fun things!
Don't ask for phone numbers. Nobody wants a sales call. Internet shopping should be stress free
No one has called me. I need to know if I am approved or not. Do I need to call you?
Not enough information on the loan process.
Not much you have not told me how much I could get or what my loan rate would be?
Easy and quick! Courteous and professional agents. I would use them again.
Clearly, after that, I just ended up on a list. One text and two calls in the past minute. Great.
I haven't had an experience yet? I don't know. It's really too soon
Data entry is lagging when it comes to address an email address when using symbols and letters
Good so far it's late now I'm resting now
Called too fast. Unable to answer the phone this quickly...
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

