Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Multiple phone calls within minutes. DOn't like that
I don't want to be set up with other lenders that I have to enter all of my info again to. I did it to see current rates and payment like lendo said would happen but in fact. Did not.
Really know anything at this point so I could not say
Don't now yet just applied. With let you now when and if I take the loan and how high there interest is
The experience was quite a ride, I have saved 1 Million dollars from the trades I have done with Rocket Mortage and loanDepot. The minimum wait for a call was atleast fifteen minutes minimum and thirty minutes at max. I would suggest you guys have a column for tax payments but thank you already.
Good but was seeing that my Morgageh could maybe be paid off didn't really understand I've been paying for over 35 years or more never been behind
This is a complete rip off. You're not giving actual information, you're just harvesting numbers you can sell. Glad I gave you one that's about to be disconnected.
Your website is not very informative to this point
Thank you for finding several loan companies for me to explore.
Easy questions, only takes a minute to complete. Is it too good to be true? Probably….
Too much personal info for zero results. If get inundated with emails I'm going to be pissed
I have not had any experience so I cannot comment.
Good so far, looking for lower interest rate and maybe refinance
Great experience love amerisave and rocket mortgage
You promised I would see rates when I entered my info. But I see no rates and now my phone will ring off the hook with lenders pestering me
I just wanted to see rates but did not get to see any rates after giving my personal info
You say you will give me an estimate but instead you need my phone number.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

