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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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It helped me understand what I was actually doing.
Provides no information just gives out your personal information
Quick and easy questions to answer. Would much prefer receiving text or email.
I am a first time buyer looking for the gov grant. Fin
I'm just here trying to learn how to get my mortgage paperwork or different rate I don't know how to send it
I was treated with respect. Someone hooked me up to you guys
Don't have people call me, please simply give me some facts & figures NOW, as text msg, so I know whether I should answer the phone
Was if a person put in a request if it's approved you should have a lender ready to fill the loan.
It shows lenders, but it shows absolutely NO interest rates.
I am not interested in getting phone calls at this time. I merely completed my information to "see my options" as was stated on the website. Email me, mail something to me, I don't care... Just don't start calling me before I even reach this page!
This was the best response for assistance I have eve seen
You claimed a rate of 1.88 not finding me lenders who WILL NOT have rates that low
Don't need a referral service, don't need constant phone calls
She didn't help at all didn't say if I can get a loan for the house. It's from a person not a realtor and I need to know if I m getting help.
I didn't finish reading the information or enter my info and already received a call that's disturbing because It means I'm going to get continuous calls while at work
I don't like being tricked or fooled into providing sales information... i didn't give anyone permission to give out my phone number, etc.
Rocket mortgage has failed to help us to lower our interest rate!
I do not want any calls - I want something in writing - I have played this game before
I am looking for assistance with mortgage not refinance
So far good to know someone is interested in the little man it
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members