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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Seems like a good company with quick results and informative advice.
I cant really answer until I speak with a lending company first
I wanted to see estimated cost not have multiple lenders call me!
I had promised myself, I would never refinance, but this is sounding like it's too good to keep that promise. It's good thus far.
Is where are the Chinese beautiful you know what I say it's all good and I set off the chain of China.
Easy haven't done much to get a good feel about it yet
Site is 3asy to navigate. You know exactly what answers correct. Clean and not stacked with ads. Sometimes you get a different site because you mistakenly hit the ad button instead of lenses button.
I don't want phone calls. I'll call an agency I'm interested in. If someone calls they will NOT get my business
Site hasn't even done anything yet and ask for a rating? Low rating is because of that.
I just we at to know what payment on a 15 year loan
I want quotes not to be a lead generator... that's why i gave them YOUR phone number...
This website is misleading, I don't want someone to call me, wanted to be able to view available rates myself.
This is bait and switch advertising. You are only a come -on advertiser. You cannot deliver a rate because you are only a pass thru dealer hoping to make a commission on the lead.
Didn't provide rates but rather inundated me with sales calls/texts.
Good. Except you are forcing me to write a review to get information.
Lendgo said they could give rate. False, you are only a link to link site.
I expected to see rates after filling out my information--instead my information has been farmed out to lenders and I didn't get the instant feedback I was looking for. I now figure I will get hounded by lenders calling and emailing me. I would rather have best interest rates provided to me and I call lenders to pursue further.
I don't like the fact that I am just shopping on the internet to compare and just as soon as I put in my contact info. My phone is blowing up w harassment calls. I didn't ask to be solicitated. I want to be able to get my information on the internet and not be hounded by phone calls.
Your ad stated I would get to see refinance rates for my house which you did not provide. All I got is instant calls from lenders trying to sell me services. Bait and switch.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members