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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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It's not a lending institution like the advertisement says. But gives you all the ones that will give you 47 phone calls a day and not stop calling.
Hey, my name is Floren. Can u give me recommend single house for me? Please send it to my email. Thanks
Narrative clearly said by entering my info I would not receive a call from anyone. Just as soon as I hit the send button message said lenders would be contacting me shortly.So that clearly was a decieving lie. Filling out the form is designed primarily for sending potential customers to these mortgage companies for business. I hate being decieved.
I see all lender I've sealed with in pass and none been able help or they Expectations are too high and think that I'm gonna fall for a loan that's going to take two to $300 off my existing loan there's no way I'll stay with mine if I see a significant change from 400 to 500 and then I'll I'll think about it, It's not about the finance place comes up with it with the customer needs and demands to have
Everything was quick and simple so far. Not sure what happens now.
You are telling not disclose information but you are doing
They acted like they had my address. Didn't get anywhere yet
Do not call as I can't answer my phone during school hours! I will not pick and risk getting fired. I have an 18 year mtg and am not interested in a 30. Current payment is 1647 including piti.
Iam homeless and I have not checked my credit last time I went through this i didnt make enough money
Questions asked were routine and quick. But holding off to see lender's suck.
I shouldn't have to give you all of my personal info just to see rates
Very good it was helpful im just checking around now
Bait and switch... I would like to see rates now please
I'm happy so far I just want get my small load of $2,500
Please don't give me a run around on this you will get your money back so soon thank you
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

