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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I think i spoke to someone and you couldn't help me.
Have a great day
I clicked through and entered my information to see a rate, and I get. No rates.
I don't need some stupid service giving out my name to a bunch of people who will burn my phone up. I was looking for information, you did nothing and that's what I'll thank you for, nothing. What a waste, false claims. Your not matching anyone with lenders and I don't need someone connect me with a fricken list of phone solicitors. Was that message quick enough.
I wanted to see rates you offer not get 10 phone calls! Terrible service
Do not appreciate the immediate attempted phone call. Do not appreciate not getting the current rate and estimated payment for typical term iof 15-20-30 years.
Says it would show me rates if I gave info.
No rates shown, only 1 lender shown.
My phone started ringing off the hook the moment I submitted my info.
Got nothing out of it all.
Where is my quote? All you gave me were other Mortgage lenders. So, where is the quote?
Still have to fill out info next step at their websites
I can't rate my experience before My experience until I've gone through it
Filled out the information I was asked for and got no rate yet!
Its made to seem quick and easy to get an estimate but it definitely is not!
Your the first to give me a positive response. Let's see how far we can go.
It was easy to answer questions? I. Don't like that so many lenders are going to call me. I would rather pick a lender or two.
Because you connect to lenders rather than showing rates directly
Great we are looking for a second home in Ohio and u may be able to help us out
It's been good and it was fast plus if they found me a lender for a good rate that is great
Should give rate on line and not ge 200 calls a day
It been real good so far seems okay need to check it out
I received a call from Rocket mortgage as soon as I entered my phone number. My experience with this company is they use a inspection company that lies to the people that they serve. After explaining that issue to them they refused to find an inspection company that could be trusted
So far so good. I waiting to see the up front cost,
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

