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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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It should say clearly that this a lead generating company. Not a real lender. I am not interested in getting 20thousand phone calls.
I did not receive any information promised. It said I would see rates that could be offered. I only received lenders that will be blowing up my phone to sell to me.
You promised to tell rates. All you did is give my info to salespeople.
Awesome so far so good. Try cha loan but I have restructure my house to get a loan.
I want to see rates so that I can contact 'A' company... not have my personal info sent to every lender with a pulse.
Started of trying to find out something and went to a hole new different subject. Never on what I was asking for.
Home less staying with family can't get ahead because of helping them. Need to have a place of my own with room for grand children to stay with me
The site is very user friendly, fast and simple. I would say out of all the mortgage on line opportunities this place and site is the best!
All you want is my contact information so I can be bombed with numerous emials and phone calls. Its impossible to trust anyone these days.
Should have been able to see the results instead of waiting for a call.
Has lenders call without asking permission. Does not show current rates. Loans do have points and fees, contrary to advertising
Ok just need to know if I can even be considered for a loan
Very flowing process. Easy questions not too evasive.
I feel like it is a trap. Your site says calculate not request info without me asking for it
Excellent Simple, not complicated at all. Everything in life should be this easy.
Don't know you, don't want a lot of calls. Also don't give out my information
Simple but I don't want to be bombarded with phone calls
Email me
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

