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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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A wonderful experience just a few sentences with simple answers.
No pressure.
It was very helpful to for finding refinance companies
Okay but would have like the current rates posted.
Your app is clear and fast. Of course I'm not done yet.
It's a pain in the butt I can't keep doing out there wishing over and over again
My phone is being bombed with calls one after another not happy with in seconds of pushing the button
I'm satisfied with the Service that has been Provided
False information on website. Just lied to provide online information but collecting phone numbers to sell them.
This is my first time I'm deaf and I'm new at this
I hope that the safety and hygiene precautions in the place are good, the precautionary measures against Covid 19 are strong
This was a pretty easy survey and it went really smooth
Well so far so good, has been painless... didn't hurt at all
Talked to a lender from Penny Mac and will go with him.
I was looking for average current interest rates not lenders
OK I prefer to get info by email. I am hard of hearing on phone. Elizabeth
I was looking for information only. I don't want calls from potential lenders
Good just filled in information but this far as I have got need to see what's going on first before answering this please
You gave me no rates just lenders that will contact me. Waste of time.
You just have my information to 5 lenders instead of showing me lowest rate. It's not cool!
Should not have to give personal information when shopping for quotes. Town and state should be sufficient
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members