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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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You lied you didn't say we will send you other lenders
I was expecting rate quotes. Instead you guys gave me numbers of lenders that i could have found on my own
It's a nice thing but it would be nice not to have Dave out your phone number because not everybody's comfortable giving their phone number out
I am waiting for approval and low down payment assistance
I appreciate the ease of the website but am disappointed you don't provide an estimate of available rates with the information given.
I thought I would get the rates after I gave my information and I would be able to choose what I need and want. If this is not the case why do you ask for the information? I don't want people to be calling me and be asking again the same questions. I think is not a good policy. It would make me lose my time and the lending people also. I have refinanced before the old way, when I had the rates straightforward and I called to whom I choose It was more honest and faster. Thank you.
Very easy to apply. Make you feel like you can do this
Not good service, I wanted to know what was offering the greatest rates and all she did was give me some damn companies
Thank you for the fast help, I am desperate to get refinance.
Haven't gone through the entire process yet which is why I only gave three stars so far I will update if I'm able to once I finish getting through the process. Thank you!
Lead form only No access to actual rates… click bait
I don't have a problem with Lendgo & know very little about it. I have a problem with the site I was on for failure to process my entry unless I completed this ASAP. It would have been better for me tomorrow.
I'm scared can you really help a
I'm scared can you really a
Person like me
For the most part, they have been very helpful and informative, I
Fast and accurate. Impressed I got the answer so fast
I wanted to see what the lending rates were before receiving a ton of phone calls.
I want this house so much and your treatment of me has really helped me believe someone is willing to help me thank god for you guys
Phone started ringing within 1 second and it wont stop
I have Bela app American girl video call me but don't attend why?
You don't know the situation you are just looking for business
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members