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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Its missleading, initially it showed 2.5% intrest rate and asked to submit details and not its marketed to other lenders to followup, please stop mentioning 2.5% when you cannot provide
So far I've only answered these few questions on line
I'd like to get rates before I am bombarded with sales calls and emails.
This is simply a paid company referral. I can find this information myself with better local results.
Was expecting instant quotes. Not to be added to some mailing list.
Why do we need to give contact info when we are just curious. I do NOT want to get any calls whatsoever.
It is nice but I still not 100% sure what will be the out come
My phone didn't start ringing the moment I hit enter
Very simple and easy to understand, brief to complete.
First page says you will see actual rates... what it really is... is a lead in to several different possible lenders.
Less than 2 seconds after I added my phone number I already had 5 spam calls at 9 pm on a tuesday. You $#*!ing suck. You force us to add a phone and you immediately sell it... at least let it go through email. This is bs.
They never show the rates. It's called click bait and then they harass you and you have to be a math major to understand their promises
I indicated I wanted to purchase mobile home. Given one match and they did not finance mobile homes
Rates were not what were advertised. Disappointing bait and switch.
As soon as number when in my phone started blowing up
You suck you suck you suck you suck you suck you suck
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

