Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Joel H.
Unfollow Joel H.
Share Review
Report Review

Don't like being told I can see rates and the having to receive phone calls.

Date of experience: April 21, 2022
New York
2 reviews
0 helpful votes
Follow Tim T.
Unfollow Tim T.
Share Review
Report Review

You should just provide rates as I am not accepting calls

Date of experience: April 21, 2022
Georgia
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Share Review
Report Review

Your email said 2.19% 15 year rates and now you don't provide any rates. This is bull$#*!.

Date of experience: April 21, 2022
Missouri
1 review
0 helpful votes
Follow Pam T.
Unfollow Pam T.
Share Review
Report Review

The message always says "see your rate now" but that is never what happens, and you always want a phone number. I don't want to waste my time or yours. If it says get results, we should see some type of result

Date of experience: April 21, 2022
Illinois
1 review
0 helpful votes
Follow Tom U.
Unfollow Tom U.
Share Review
Report Review

Misleading marketing, which means you are lying when you say 2.5% interest rate in 2022. Your marketing/analytics team should be fired for this act of deceit.

Date of experience: April 21, 2022
Texas
1 review
0 helpful votes
Follow Hunter I.
Unfollow Hunter I.
Share Review
Report Review

I don't see actual offers and I don't like giving out my phone number in order to see offers.

Date of experience: April 21, 2022
Illinois
1 review
0 helpful votes
Follow TOM U.
Unfollow TOM U.
Share Review
Report Review

It seems easy
May 21, 2022

It seems easy. But I'm waiting for the next shoe to drop because I've lost a lot of money from scammers and lying lawyers. Even after having an exceptional payment history for the last 7 years. Tom

Date of experience: April 20, 2022
Arizona
1 review
0 helpful votes
Follow Chris Q.
Unfollow Chris Q.
Share Review
Report Review

It is very frustrating to put in all of the requested information and then not be presented with rates at all, let alone rates similar to what you are advertising. I've already spoke to Loan Depot and there rates for cash out are in the high 4s or low 5s.

Date of experience: April 20, 2022
California
1 review
0 helpful votes
Follow Pete C.
Unfollow Pete C.
Share Review
Report Review

I could look up my own lender list- no finance rates as per your ad

Date of experience: April 20, 2022
California
1 review
0 helpful votes
Follow Kamila M.
Unfollow Kamila M.
Share Review
Report Review

I was expecting to see some idea of refinancing rates yet you just collected my information and sent it to a 100 companies who now harass me with calls, texts and emails. Shocking.

Date of experience: April 20, 2022
Georgia
1 review
0 helpful votes
Follow Raymond R.
Unfollow Raymond R.
Share Review
Report Review

I should have known, this is only a trick to gather my information so I can receive numerous emails and calls from finance companies who are fishing for business. Current rates are at: 4.- plus and your statement of 2.75 is just a lie.

Date of experience: April 20, 2022
New Hampshire
1 review
0 helpful votes
Follow joseph J.
Unfollow joseph J.
Share Review
Report Review

Offers you a quote and does not meet on its promise therfore i now no longer trust any of these companies

Date of experience: April 20, 2022
Colorado
1 review
0 helpful votes
Follow RA U.
Unfollow RA U.
Share Review
Report Review

Not sure about experience yet as I just requested info.

Date of experience: April 20, 2022
Ohio
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

Started calling me as soon as i entered my phone number

Date of experience: April 20, 2022
California
1 review
0 helpful votes
Follow Timothy A.
Unfollow Timothy A.
Share Review
Report Review

I have a whole year to find a second home for the family.

Date of experience: April 20, 2022
Ohio
1 review
0 helpful votes
Follow richard F.
Unfollow richard F.
Share Review
Report Review

I'm looking for the 3.3% rate that you are advertising with free quote. So far all I've done is answer question after question and no rate or closing cost info. You gave me 3 lenders and their phone numbers and again no rate of cost info as promised.

Date of experience: April 20, 2022
Oklahoma
2 reviews
0 helpful votes
Follow WILLIAM F.
Unfollow WILLIAM F.
Share Review
Report Review

JUST TROLLING FOR INFO
May 20, 2022

JUST TROLLING FOR INFO. AND DO NOT WISH TO BE CONTACTED BE PHONE UNLESS IT IS A TEXT AND NAME AND NUMBER LEAVING IT. OTHERWISE IT WILL BEL BLOCKED AND DELETED.

Date of experience: April 20, 2022
California
2 reviews
0 helpful votes
Follow Vilma M.
Unfollow Vilma M.
Share Review
Report Review

I would like to see the rates without having to speak with someone

Date of experience: April 20, 2022
California
1 review
0 helpful votes
Follow loka W.
Unfollow loka W.
Share Review
Report Review

A better stike for brokrage aaaab phi kren and eark nre

Date of experience: April 20, 2022
Texas
1 review
0 helpful votes
Follow Yaja O.
Unfollow Yaja O.
Share Review
Report Review

I was expecting to see mortgage rates based on the information I entered. Insted I was just shown two lenders and their phone numbers.

Date of experience: April 20, 2022