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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I didn't want my info sent to a list of lenders. I put my info in to receive a rate.
Thank, you I feel this is my first outstanding experience.
What a scam. Rocket/Quicken, I would never use you guys. I had a deal on the table and then mysteriously I had to pay 4 points to get the rate I was promised. So $#*! off Rocket!
Why must there always be phone calls... I work and cannot answer them. C
L guess it's OK. I just recently ost my husband in a horrific double vehicle accident nd l m terrified that l might lose my home which is financed through Wells Fargo..
This is great help. I was hoping to be matched with more lenders.
THis site is very generic. Asks for all my info but I am still left with only a few options who cant even give me an idea of what is best for me.
Good and the platform is easier to use. Kindly contact
Terrible click bate I put in all the information and did not get current rates only phone# for lenders I already know!
LAst time I will fall for this
I just want to see the current rates. Please no calls.
Seems pretty simple and quick on finding lower rates to refinance our home.
Easy, I am not
Used to doing business on the phone
Process was good. Being forced to right a 47 character feedback spoiled experience.
Good so far. I just don't like the idea that your sending emails and calling
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

