Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick just afraid of the amount of people calling!
It was very fast filling up the blanks / questionnaire
I expected to be given different options of what my mortgage would be as an accurate online calculator. Now I am going to be on soliciting lists forever!
I hope my credit will not be running as you stated.
I'm in fear of losing my house. Forcloser is close I cant get them to get me a quick sale. I'm thinking declareing Bankruptcy if I can't get any low way to refinance. I deep in debt and am a vet. Lost my wife 10 months ago and I haven't made a payment in over a year. Etc etc. Had covid-19 neck surgery cancer not in remission. Yea sad but true. I sort of just have up on things. Got way to far away. Been trying to sell house can't get price I need to clear payments. Can ya help
Enjoyed but trying To sleep. Also my husband was in the army at Vienaung. But he recently passed away Gary L Rowell
It is easy and quick to fill out this application just hoping I get a loan.
Please help I need a Contructiin renovation loan for this home. I will live here. I am a widow on SSI Disability and Widows pension from SS. My only income. $2500 per month
I want a mortgage calculator. Something with amoritzation tables. I don't want to be forced into taking a million sales calls
I don't want to be contacted! Just looking! I hate when this happens!
Wow I was matched with a lender to be able to maybe purchase a home now ecstatic about it.
This looks like a spammy website. Nobody is advertising the rates used to get me to fill out this form.
They just forward u to the next website and then the next one…it's never ending…smh. Instead of just getting to want they promise
Not sure if what you advertise is true. I will have to call the lenders.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

