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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I selected FAIR credit and you matched me up with Good credit lenders! Now I will get calls from all these people I do not qualify for. I'm very disappointed!
Great it was a interesting choice when I seen the app
It's amazing it only takes about 10 seconds after you press "continue" you get a call. This is blah blah blah "on a RECORDED LINE", yet the number show that it's a local number? Personally, I don't want to talk to any SCAM ARTIST ON A RECORDED LINE! I don't want to be called; I will do the choosing with whom I deal with.
You state that I will "see" my rates (more than once) then surprise, surprise I have to talk to someone on the phone.
Send me emails. I do not want phone calls at this point in the process.
Easy and non-invasive. I do not like to provide a lot of info online.
Tell me you will show me rates, get all my info and then blast it out to companies. I just wanted to see the current rates. Thanks for nothing!
Someone from loan depot called. He asked me my name and then hung up on me!
This is misrepresentation. All this does is collect information to have salespeople bother me with email and phone calls. FRAUD!
Ok but want to know if that rare is really available
I loved your company in 1993. I still love your operations, today. Thank you espliedeie, tefleitu, bless you!
Just beginning to look for something to rent to own
Bait and switch. I am looking for the $350 mortgage payment discount - not a refinance.
If I wanted to be matched with a bunch of lenders who would call me all hours of the night, as I live in Hawaii, I would have asked for it.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

