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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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So far seems simple. We'll see how things proceed.
Very easy steps, and only takes a few minutes. Definitely worth the time.
E experience is good. Need refinance. Just have not had time. Will contact you in the very near future. (Next couple weeks)
No results shown after promising 20% mtg. Pymnt. Reduction probable $350/mo. Less under "new govt. Flex plan"? Certainly, I/we should qualify?
Good, easy to navigate, looking for real good service
No one realizes that I marked a mobile home. We have a double wide trailer
I am pleased with
My choice did not have the house paid off. I
It's ok as long as 500 salesmen doesn't call my number for 2 weeks
Response was almost too quick as I did have time to consider the action.
Very difficult to insert info on this application. I will not participate and hope you don't give my info to scammers.
Great, wanted to take advantage of the opportunity
The process was easy. Thank you for considering my application
Quick, simple information given. Did not give social security information and got information on lenders in my area.
We were renting and our landlord asked if we could buy instead of renting. He promised to fix the leak on the roof but so far it has leaked after a time.
You advertise one rate of 2% but can't meet that number. Totally false advertising.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

