Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Dennis O.
Unfollow Dennis O.
Share Review
Report Review

So far seems simple
June 19, 2022

So far seems simple. We'll see how things proceed.

Date of experience: June 18, 2022
Michigan
1 review
0 helpful votes
Follow Raymond M.
Unfollow Raymond M.
Share Review
Report Review

Very easy steps, and only takes a few minutes. Definitely worth the time.

Date of experience: June 18, 2022
Illinois
1 review
0 helpful votes
Follow Melissa H.
Unfollow Melissa H.
Share Review
Report Review

E experience is good
June 19, 2022

E experience is good. Need refinance. Just have not had time. Will contact you in the very near future. (Next couple weeks)

Date of experience: June 18, 2022
Texas
1 review
0 helpful votes
Follow Hall M.
Unfollow Hall M.
Share Review
Report Review

No results shown after promising 20% mtg. Pymnt. Reduction probable $350/mo. Less under "new govt. Flex plan"? Certainly, I/we should qualify?

Date of experience: June 18, 2022
Pennsylvania
1 review
0 helpful votes
Follow earl H.
Unfollow earl H.
Share Review
Report Review

Good, easy to navigate, looking for real good service

Date of experience: June 18, 2022
Tennessee
1 review
0 helpful votes
Follow Theresa S.
Unfollow Theresa S.
Share Review
Report Review

No one realizes that I marked a mobile home. We have a double wide trailer

Date of experience: June 18, 2022
Georgia
2 reviews
0 helpful votes
Follow Gracie S.
Unfollow Gracie S.
Share Review
Report Review

I don't know if this will be good for me because my mortgage is already lower than the one you have.

Date of experience: June 18, 2022
New Jersey
1 review
0 helpful votes
Follow Linda Z.
Unfollow Linda Z.
Share Review
Report Review

More information would give a better idea of the actual possibilities.

Date of experience: June 17, 2022
Washington
1 review
0 helpful votes
Follow Salli D.
Unfollow Salli D.
Share Review
Report Review

I am pleased with
My choice did not have the house paid off. I

Date of experience: June 17, 2022
California
2 reviews
0 helpful votes
Follow Pamela V.
Unfollow Pamela V.
Share Review
Report Review

Need to know if there is a government program that can help with mortgage payments? Hope this isn't just a hook to get you to refinance.

Date of experience: June 17, 2022
Ohio
2 reviews
0 helpful votes
Follow Tim P.
Unfollow Tim P.
Share Review
Report Review

It's ok as long as 500 salesmen doesn't call my number for 2 weeks

Date of experience: June 17, 2022
Utah
1 review
0 helpful votes
Follow Janan P.
Unfollow Janan P.
Share Review
Report Review

Response was almost too quick as I did have time to...
June 17, 2022
Updated review

Response was almost too quick as I did have time to consider the action.

Date of experience: June 17, 2022

Very difficult to insert info on this application
June 27, 2022
Previous review

Very difficult to insert info on this application. I will not participate and hope you don't give my info to scammers.

Date of experience: May 28, 2022
Maryland
1 review
0 helpful votes
Follow Isatah F.
Unfollow Isatah F.
Share Review
Report Review

Great, wanted to take advantage of the opportunity

Date of experience: June 17, 2022
California
1 review
0 helpful votes
Follow Sydney F.
Unfollow Sydney F.
Share Review
Report Review

The process was easy
June 17, 2022

The process was easy. Thank you for considering my application

Date of experience: June 17, 2022
Kentucky
2 reviews
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Share Review
Report Review

I did not want to be called, that is why I delete this offers. EMAIL Me……

Date of experience: June 17, 2022
Missouri
2 reviews
0 helpful votes
Follow Nicole D.
Unfollow Nicole D.
Share Review
Report Review

Quick, simple information given
June 17, 2022

Quick, simple information given. Did not give social security information and got information on lenders in my area.

Date of experience: June 17, 2022
Tennessee
1 review
0 helpful votes
Follow Janet O.
Unfollow Janet O.
Share Review
Report Review

We were renting and our landlord asked if we could buy instead of renting. He promised to fix the leak on the roof but so far it has leaked after a time.

Date of experience: June 17, 2022
California
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

You advertise one rate of 2% but can't meet that number. Totally false advertising.

Date of experience: June 17, 2022
Nevada
1 review
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

Misinformation, talks about government assistance but is nothing more than a refi scheme. Phone starts ringing off the hook.

Date of experience: June 17, 2022
California
1 review
0 helpful votes
Follow Bret A.
Unfollow Bret A.
Share Review
Report Review

Deceptive
July 17, 2022

Deceptive. You said it would give me a payment estimate. It didn't.

Date of experience: June 17, 2022