On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The experience today was ok but do not think what you advertised is what this actually is.
I just want information not targeted marketing campaigns.
I thought I would see examples of new rates not get instant phone calls
You don't really answer the questions like you were going to take 15 years off of my 30 year mortgage I don't think so
I just filled out the forms to see how much cash back I can get. I have no idea how to rate this company yet. Nothing has happened. Would you rate an entire movie if you only read the title of the movie. I think not
I only expected to get an answer to if I possibly qualified. I do not want a lot of people calling me about a loan. Do I quality or not?
You are just another portal for unwanted phone calls
At this point in the transaction, I'm a little disappointed. I thought I'd be provided with a dollar figure of how much I would save. Not to be given just a list of lenders. I feel cheated, like bait and switch.
So far so good but the calls have not started yet.
You don't hold info confidentiality.
I don't trust you. Don't call
You advertise lower rates than are actually available.
The process was quick and somewhat easy for applying.
Good I just got started but hopefully will get a loan so I can build my credit
Doesn't give me rates. Hands my info to lenders without my prior approval
What you advertised and what you did was false. I didn't ask to be matched with Lenders nor Realtors. I just wanted an ideal of what my payments would be at a certain price. Will never use you again nor recommend you all to anyone!
This was made out to be a pure lender and you are not just a site gathering information for others so never will use you
Do not want to spend my life. On the telephone. Prefer messaging or email.
It fill good to have help around here now. I have been in Statesville all my life, now I thank God for you guys helping us for us to have a better life
This would be a Hrrat Savings and allow me to purchase a Grave Marker. On My wife's Grave. Also would allow me do do the repairs on my Second Home in Oklahoma. Inclusive of Helping my Grand Kids with their Education in College!
Good but this is just general information yet it seems to be a good start
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members