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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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This appears to be a sales tool rather than a true eligibility check for a particular program.
Wanted all personal information just to send you to other Lenders website.
I don't want to be contacted by phone... just let me know what you can offer!
Got a call before I even finished the form. Have been hounded by Rocket before. I still have major issues with total debt, so would need a VERY low rate to make it worthwhile, and don't think this will do it. THOUGHT this might be actual CURRENT help, not something where I have a slew of paperwork, many fees, and eventual turndown.
I like the experience. I wish the lenders would not call me on the phone. I would prefer that they text me instead
So far I don, t know anything. I only fed in my information.
Good presentation to lower
Mortgage and pay off
I
It is frustrating you don't show the rates, estimated payment. I hate that someone has to contact me. They are always so pushy.
I don't want to be contacted. I'm just curious to know what my payment would be if I switched to a 15 year loan.
Need to be a bit more clear about this program for qualified applicants
Not matching the way you advise... takes too long
Do not want more calls from lenders. Did not answer question on my eligibility for a federal program. Blah
Seems unable to complete the process. I am repeating the same thing without completing the application process.
I hope in finding a Leander that will me buy a home for me and my disabled son we're we want to live
With family are a shack
Very easy to use would have been more productive if dollar amounts and choices of terms were produced
"HOOK" was to get rate and savings estimates. All you did was collect my contact info so you can harass me with sales calls.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

