Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Durand A.
Unfollow Durand A.
Share Review
Report Review

Uncertain
August 12, 2022

Uncertain. Still having a difficult time finding help in my painful mortgage situation.

Date of experience: July 13, 2022
California
1 review
0 helpful votes
Follow Jen G.
Unfollow Jen G.
Share Review
Report Review

This appears to be a sales tool rather than a true eligibility check for a particular program.

Date of experience: July 13, 2022
New York
1 review
0 helpful votes
Follow Shirley F.
Unfollow Shirley F.
Share Review
Report Review

Fastest application to fill out just not sure if this is legit yet

Date of experience: July 13, 2022
Texas
1 review
0 helpful votes
Follow Michaela G.
Unfollow Michaela G.
Share Review
Report Review

Wanted all personal information just to send you to other Lenders website.

Date of experience: July 13, 2022
California
1 review
0 helpful votes
Follow Margaret Y.
Unfollow Margaret Y.
Share Review
Report Review

I don't want to be contacted by phone... just let me know what you can offer!

Date of experience: July 13, 2022
Washington
1 review
0 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review

Got a call before I even finished the form. Have been hounded by Rocket before. I still have major issues with total debt, so would need a VERY low rate to make it worthwhile, and don't think this will do it. THOUGHT this might be actual CURRENT help, not something where I have a slew of paperwork, many fees, and eventual turndown.

Date of experience: July 13, 2022
Maryland
1 review
0 helpful votes
Follow Annette K.
Unfollow Annette K.
Share Review
Report Review

I like the experience
July 13, 2022
Updated review

I like the experience. I wish the lenders would not call me on the phone. I would prefer that they text me instead

Date of experience: July 13, 2022

So far so good
June 21, 2022
Previous review

So far so good. I do not want lenders calling me

Date of experience: June 21, 2022
Texas
1 review
0 helpful votes
Follow William Z.
Unfollow William Z.
Share Review
Report Review

So far I don, t know anything
August 12, 2022

So far I don, t know anything. I only fed in my information.

Date of experience: July 13, 2022
Tennessee
1 review
0 helpful votes
Follow Gladys Z.
Unfollow Gladys Z.
Share Review
Report Review

Good presentation to lower
Mortgage and pay off

I

Date of experience: July 13, 2022
South Carolina
1 review
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Share Review
Report Review

It is frustrating you don't show the rates, estimated payment. I hate that someone has to contact me. They are always so pushy.

Date of experience: July 13, 2022
Wisconsin
1 review
0 helpful votes
Follow Jack O.
Unfollow Jack O.
Share Review
Report Review

I don't want to be contacted
July 13, 2022

I don't want to be contacted. I'm just curious to know what my payment would be if I switched to a 15 year loan.

Date of experience: July 13, 2022
Maine
2 reviews
0 helpful votes
Follow Giovanni F.
Unfollow Giovanni F.
Share Review
Report Review

Need to be a bit more clear about this program for...
July 13, 2022
Updated review

Need to be a bit more clear about this program for qualified applicants

Date of experience: July 12, 2022

Not matching the way you advise...
March 26, 2022
Previous review

Not matching the way you advise... takes too long

Date of experience: February 23, 2022

Please no calls just text
February 1, 2022
Previous review

Please no calls just text

Date of experience: January 31, 2022
Indiana
1 review
0 helpful votes
Follow rebecca Y.
Unfollow rebecca Y.
Share Review
Report Review

Thank you so much for your help i was just browsing and came upon this ok

Date of experience: July 12, 2022
California
1 review
0 helpful votes
Follow Cotina L.
Unfollow Cotina L.
Share Review
Report Review

First time on this so I can't say anything about my experience

Date of experience: July 12, 2022
Florida
1 review
0 helpful votes
Follow Amy W.
Unfollow Amy W.
Share Review
Report Review

Do not want more calls from lenders
August 12, 2022

Do not want more calls from lenders. Did not answer question on my eligibility for a federal program. Blah

Date of experience: July 12, 2022
Maryland
2 reviews
0 helpful votes
Follow Kevin X.
Unfollow Kevin X.
Share Review
Report Review

Seems unable to complete the process
August 12, 2022
Updated review

Seems unable to complete the process. I am repeating the same thing without completing the application process.

Date of experience: July 12, 2022

Got my attention
July 26, 2022
Previous review

Got my attention

Date of experience: June 26, 2022
Pennsylvania
1 review
0 helpful votes
Follow Linda G.
Unfollow Linda G.
Share Review
Report Review

We just got the home a out3. Onths ago and wish we could afford to get a lowr payment or mpney to fix it up.

Date of experience: July 12, 2022
Texas
1 review
0 helpful votes
Follow Lloyd M.
Unfollow Lloyd M.
Share Review
Report Review

I hope in finding a Leander that will me buy a home for me and my disabled son we're we want to live
With family are a shack

Date of experience: July 12, 2022
New Hampshire
1 review
0 helpful votes
Follow Carole X.
Unfollow Carole X.
Share Review
Report Review

Very easy to use would have been more productive if dollar amounts and choices of terms were produced

Date of experience: July 12, 2022
Pennsylvania
1 review
0 helpful votes
Follow Dianna A.
Unfollow Dianna A.
Share Review
Report Review

"HOOK" was to get rate and savings estimates. All you did was collect my contact info so you can harass me with sales calls.

Date of experience: July 12, 2022