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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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It was very quick, but for one thing. I almost wasn't going to put my phone in I don't like to talk on the phone.
I am looking for a home equity loan not a credit repair company. A home equity loan would repair my credit issues.
I was working with you and not looking for someone else to help me. You said that you would give me a quote in 2 minutes. WHAT A LIE. WHY DID YOU PUSH ME OFF TO SOMEONE ELSE?
As long as I don't get repeat email or repeat phone messages or text messages, it's ok so far.
The advertisement mentioned rates. I have entered my information and see none. It is giving info on companies and No rates therefore, I have no idea of who to select.
I knew better then to fall for the false promise of recieving an interest rate giving so little information, but I did it anyways. No surprise I was only given lenders that may or may not offer me an interest rate at all
Your getting all my information and then you don't give me a % you hand my information to I don't to know how many and my phone is going to ring off the hook for the next two months. Thanks a lot and I will be putting this on facebook.
I'd like to get info but I donot want to be no bombared with phone calls give me the info and I will call if interested
All I did was fill I'm information, nothing to rate at this time.
Y'all website has been very helpful I hope to continue use in the future
You NEVER SHOW WHAT YOUR ADVERTISEMENT SAID! All you do is put up a list of lenders then i get a deluge of annoying phone calls! Which still do not provide the requested information!
I'm hoping I won't get a bunch of calls making me offers. Was just curious and don't have time to talk to a bunch of different lenders,
We want to refinance. We do NOT want to be harassed and that is what has happened. I just want to k own options.
Just want an interest rate quote approximately don't want to have to give all my information out so everybody texts calls me sends it to everybody else so they text and call me it's ridiculous that's why customers do not use people like this we just want to know what a rough interest rate is is it 12% or is it five percent
I'm not up for chatting about business on the phone. I have breathing issues and I m seeking out what may be better for me. I appreciate you dearly,
I have had Covid and Omnicron, and my age along with chronic illnesses have required multiple hospitalizations.The combination of pandemic and senior chronic issues have left me with insufficient retirement and what little retirement I had has been exhausted. Plus the status of real estate today is only compounding my health and financial issues. These new Mortgage companies are constantly evolving past my current capabilities. After surviving Covid and Omnicron, My heart, kidneys, knees, etc. all add to the extreme stress and anxiety that produce cardiac arrest. I simply want to repair the storm damages to my homestead and let my daughters and grandchildren make their choices when I am no longer around.
One phone call but no one Said anything after I said hello
I thought it was a rate quote on this site not a million different lenders
I earlier had Loan Depot but they sold my account to Mr. Cooper's
I do not like nor did i understand that all of these compannies would have my information to contact me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members