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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I thought I would get a list of lenders and possibility/rates for refinancing. Not an onslaught of calls
Quick and easy, but seeing the current rates would be helpful.
Ok but you are going to be setting us up for a deluge of calls
Even when you state your credit they will call you relentlessly and then tell you you need a higher credit score than what you actually said you had so just a bunch of a bunch of scammers getting your number so that they can call you and add you to thier list to try to get business later and it's disgusting practice #DoBetter
I never can find a lender because I never have had credit. My numbers are low.
I am not yet your company Customer, I've only read your Customer commentsAnd still waiting for your response, too conformation if I qualified. Sincerely Debra Thompson I appreciate you for your time and patience.
Why all you want is phone numbers too pester people
It was great, Friendly staff, and saved me money. Thanks for the green winning opportunities.
Am only gaining info am not signing anything nor am I selling the house.
Email suggests I can see mortgage rates all it is is an ad. Now my phone is going to blow up. Very disappointed.
Not looking forward to a barrage of phone calls. Was simply curious what rates are like presently.
Your web site won't allow me to type in my correct address.
Phone Is ringing already. I regret giving you my information!
I was not expecting my information to go out to the lenders. I though I would see the ballpark payments, so I could decide if this is even something I might want to do.
The first part of your ad said see a deal this is just another bait and switch..
I'm very new at this. I liked the help it made me hopeful
I was expecti g to have rate and a possible pmt not a list of lenders that will call me when Im ready to make that decision I will call them until t h en this was for informational purposes only to see if this was how I wanted to go. Please take my number from your data base
This will be my first attempt to get a home in 23 yrs
Everything was simple, just waiting on more information.
Great
Just thinking about a few projects I'd like to do
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members