Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I just want to know what the bottom line is without a bunch of emails and phone calls from sales reps. Give me the facts and I will decide if and who I want to talk to.
I cannot afford a home let alone a brand new home I am poor
Never use before i believe they drop the money for me
Misleading. Just entered personal info for no reason
I like the way that you got with the quickness of getting in touch with the people that I needed to be with I thank you very much
I don't need a Fe finance company unless it will do what you say. My rate now is 3.65.
I DO NOT do phone calls ---too many and I am busy. Email or text is the only way to contact me regarding this.
Easy online application but I'm uncertain what it will yield.
Expected to see rates without any further engagement until I wish to engage
Didn't show rates. Just took my info and started getting calls within one second of filling the form.
Pretty good just need one chance to show you that I'll pay u
Surely, there is always hope to find financial help from somewhere
This site is misleading! It is a marketing ploy to forward my info to multiple mortgage companies instead of showing you rates automatically.
A lender hasn't contacted me yet. However, the app was easy to use
Please don't have 500 people message or try to call me! Email Brookes best for me…
So far the process has been quick without phone calls etc. I prefer getting information that I can review on my own time and without interruption.
Cant analyze the offers for being stopped to do surveys such as this.
Thank you all so much for the appointment for me and Johnathan to start are lives over together with all of are kids this could not have happened with out the love we have for one another thank you all so much
I was looking for rates, and you site leads one to believe that they will be provided when in actuality you just sell phone numbers to mortgage companies.
All I have done is given you my info. Can't you have really done anything yet.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

