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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I am not big on phone calls so I'm asking to text me at my email seems
Not as helpful as advertised. Stated we could find out immediately. Not so true.
I enjoy my life with my real mom and I am working on getting my mama daddy
Not so gratified since I couldn't get an estimate online. Now I have to receive a bunch of calls
What a poor advertising campaign and service. Push one thing and get redirected to another... nothing close to touted.
Search did not produce the rates as promised and pointed to other similar agencies
I don't want a bunch of calls as a result of this. It's like you want to get married immediately. How about text info and help me understand before taking time to talk to several lenders. Explain it more.
If you were legitimate and wanted to honestly assist you would provide rates without requiring all of my personal info up front. You're not to be trusted.
I hope everything go I only pray I need the money to get back ahead
**********
Fast, reliable, and it's nice having someone who checked the facts
Nothing comes to mind at this moment. All I did was answer a few specific questions.
Just the numbers only don't need any calls text only
Not sure yet. Haven't spoken with any lenders at this point.
This has been smooth sailing so far. No hard questions and the process just flows.
Your adv't offered a quote in two minutes but you're just a broker and another waste of time.
You mislead homeowners to believe there would be a noninvasive (no callback) view Into what may or may not be an option without pushy salesmen phone calls blowing up their phone! Which makes me happy I gave you false personal information!
Sounds good but I'm not sure I understand all this
I don't need a lone, i was checking to see
What my home is worth at this time.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

