Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love this fast service—- and no closing cost or fees
I wanted to see rates, not be contacted by other companies.
I gave you information, you game me phone numbers to places i can call, not answers - bull$#*! site...
So far it's been pretty easy to access the information.
Nathan is the name. And. Owe me. For house and $#*!. In it
You say you are going to show rates, but instead you dupe people into giving contact information and then we have to be bothered by non-stop calls. This is why I use a junk email and phone number. That is very deceptive of you and I would not use you now.
I should have seen rates and elected to reach out to lenders myself instead of being harassed by lenders calls and emails.
I'm looking for one on one service. Not the f world looking to do a deal. Your site is miss leading.
Yet to see? Let you know when I get some real results!
Good response but lenders call at inappropriate time for people who work
It has been one great experience far as helping me out a lot.
I think it's just to easy! If there's a glitch in your system I'll find it. I can tell you right now if you would like.
Ots been great please help me get some cash winter coming I need a car bad it's cold here on mt
To the point and it felt good being treated as a human, not as my epileptic disability is a financial burden or problem. So 5*****(Stars) for sure and thanks for the smile.
This is only a ploy to capture I o from me in order to harass me about a loan
I'm just curious. I'm not trying to cash out. I will look up more information about the company in the future.
I'm looking for new good friends, putting effort into relaxing, being comfortable, and trying different stuff. God and Jesus bless y'all.
Don't really know what to say, but so far everything was smooth... Will know better when I get a quote and HOPEFULLY this isn't some kind of scam!
No information provided for rates but now I will be inundated with calls and emails.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

