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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I have only answered questions and have no results to offer an opinion on.
Its good haven't seen any results yet but I hope to soon
Just be transparent. Tell me what the average rates are before asking for my personal info
The ad said you would show but you don't calls started before I finished.
Yeah I write it that good for being quick if somebody gets back with me and tells me they can do something before I go to my own bank
The letter I received said it was in response to a previous request I had made to their company about refinancing my 1973 mobile home through them. Instead I was directed to LendGo. I do not wish to have a multitude of financial institutions that do not finance 1973 mobile homes continuously contacting me.
Unnecessary data to provide. Just ask for credit score, cost, DP, city, if Bnk R. Too long to get rates
The questions were very easy to go through. Get no fuss results for lenders fairly quick!
Didn't like my address kept telling me it didn't exist
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Don't appreciate a phone immediately… give me a few minutes
Click bait now I am sure we will have sales calls forever.
Very good walked me through the application over the phone
I have no idea my experience so for. What are you looking for?
No rates shared, now have to be bothered by annoying sales calls.
Results for lenders immediately after putting in minimum data
Trying to look for rates but you hide everything and have to provide more and more information. Super annoying
I don't want to be bombarded with calls. Please email me the info.
Excellent with zero calls before I FINISHED THE APPLICATION. ZERO! I HAVE STARTED APPLICATIONSWIRH 5 CALLS AS SON AS MY NUMBER IS PUT INTO THE REQUIRED PORTION OF THE APPLICATION. I ALWAYS DISREGARD. NEVER CALL BACK. VERY FRUSTRATING, AGRAVATING! SO FAR SO GOOD WITH LENDGO.
I owe 23 grand ony home it's listed right now for 239 grand and I've been paying on it for 13 years never been late a payment
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members